Davia Keise
Brooklyn
Summary
Compassionate caregiver with extensive experience at Carebridge Home Care, adept at promoting independence and enhancing quality of life. Skilled in meal preparation and emotional support, I excel in time management and problem-solving, creating engaging activities that stimulate mental well-being. Proven ability to maintain professionalism under pressure, ensuring client satisfaction.
Overview
17
17
years of professional experience
Work History
Caregiver
Carebridge Home Care
05.2013 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
Customer Service Representative
Cell Expo
04.2008 - 08.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
Education
Business
South Shore High School
Brooklyn,NYSkills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Emotional support
- Meal preparation
- Flexible schedule
- Behavioral management
- End-of-life care
- Hoyer lifting equipment
- Fast learner
Timeline
Caregiver
Carebridge Home Care
05.2013 - Current
Customer Service Representative
Cell Expo
04.2008 - 08.2013
Business
South Shore High School
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