DAVE MALCOLM
Senior Customs Officer - Level 5
Spanish Town
Summary
Dedicated and experienced customs professional with over 15 years of progressive service at the Jamaica Customs Agency. Proven ability to enforce customs regulations, inspect cargo and documentation, manage collections, and supervise operational teams. Recognized for integrity, efficiency, and precision in facilitating trade, protecting revenue, and maintaining border security.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Invoice Inspector
Jamaica Customs Agency
05.2024 - Current
- Review and verify accuracy of import invoices for classification, valuation, and tax compliance.
- Liaise with brokers and importers to resolve discrepancies, ensuring correct duties are assessed.
- Apply risk management techniques to prioritize high-risk consignments for further scrutiny.
Examination Officer
FedEx NMIA / ShipMe / Flight Connections / TLF
01.2019 - 01.2024
- Conducted detailed physical examinations of air cargo and reviewed supporting documentation.
- Identified undervaluation, misclassification, and non-compliance issues.
- Collaborated with enforcement units to escalate seizure cases and initiate detentions.
Export Officer
NMIA
01.2018 - 01.2019
- Assessed export declarations for completeness and legality.
- Verified permits and licenses to ensure regulatory compliance.
- Managed temporary export verifications, ensuring proper documentation and returns.
Releasing & Examination Officer
Berth XI
01.2016 - 01.2018
- Oversaw revanning of containerized shipments and examination of ship spares.
- Validated classification codes and ensured accuracy of duties paid on import entries.
- Supported revenue protection by flagging suspicious shipments and inconsistencies.
Accounting Officer
Queens 230
01.2012 - 01.2016
- Balanced sales lists, allocating duties, fees, and taxes across multiple transactions.
- Ensured bid records and auction revenues were accurately tracked and reconciled.
Education
Bachelor of Science (B.Sc.) - Information Technology
University of The Commonwealth Caribbean
01.2012 - 01.2017
Skills
- Document examination and classification
- Risk-based targeting and screening
- Cargo inspection & border enforcement
- Interpersonal and team coordination skills
- High attention to detail and accuracy
- Calm and adaptable under pressure
Professional Competencies
- Successful completion of Line Officer’s Course in 2018
- In-depth knowledge of Customs Acts, regulatory laws, international trade laws, and enforcement protocols.
- Leadership & Supervision: Experience mentoring junior staff and coordinating daily operational duties.
- Risk Management: Skilled in identifying red flags in import/export activities and applying risk-based inspections.
- Compliance & Ethics: Known for integrity, discretion, and strict adherence to ethical and legal standards.
Timeline
Invoice Inspector
Jamaica Customs Agency
05.2024 - Current
Examination Officer
FedEx NMIA / ShipMe / Flight Connections / TLF
01.2019 - 01.2024
Export Officer
NMIA
01.2018 - 01.2019
Releasing & Examination Officer
Berth XI
01.2016 - 01.2018
Accounting Officer
Queens 230
01.2012 - 01.2016
Bachelor of Science (B.Sc.) - Information Technology
University of The Commonwealth Caribbean
01.2012 - 01.2017
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