DAMIAN SMALL
Security Management Professional
Jamaica
Summary
- Experienced professional with over 25 years of experience in Corporate Security (physical, electronic, investigations). Excellent reputation for resolving problems and improving customer satisfaction.
- Dedicated management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
32
32
years of professional experience
15
15
Corporate Security
5
5
Private Security
5
5
Military Service
Work History
Co-chairman; Anti-fraud Committee
Jamaica Banker's Association
Kingston, Jamaica
08.2019 - 09.2022
- Managed teams of industry professionals (representing individual deposit taking institutions) focused on improving anti-fraud initiatives across the Jamaican banking landscape.
- Chaired shareholder meetings, disseminating information and fielded questions.
- Facilitated decision making by building consensus and developing solutions.
- Advised executive team on possible paths for industry-wide fraud mitigation and management decisions and recommended choices.
- Led organization in setting goals and strategies.
Regional Director & CSO, English Caribbean Region
The Bank of Nova Scotia
Kingston, Jamaica
02.2019 - 09.2022
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Lead and managed 16 team members across 3 departments and 12 countries resulting in improved efficiencies and cost avoidance.
- Developed and rolled out new policies designed to bolster productivity and reduce overall operating costs.
- Assisted in recruiting, hiring and training of team members.
- Visited sites periodically to view service levels and adherence to global service standards.
Regional Snr. Manager; English Caribbean Region
The Bank of Nova Scotia
Kingston, Jamaica
11.2015 - 02.2019
- Oversee the execution of ongoing reviews of existing security systems to identify areas of exposure and craft improved measures to combat risks
- Write and contribute to the bank’s global security policies and ensure strict compliance and adherence to all legal & ethical guidelines established the relevant by regulatory authorities
- Responsible for the global standardization of executive protection training
- Introduce and realize the implementation of advanced, modernized CCTV systems on a regional scale
- Liaise and collaborate with the military and local law enforcement on matters of emergency response and recovery.
Corporate Security Manager, Caribbean North & Cent
The Bank of Nova Scotia
Kingston, Jamaica
03.2013 - 11.2015
- Involved at the macro-level in all aspects of Corporate Security within the region including developing and implementing strategic plans, budgets, security policies, standard operating procedures and comprehensive disaster recovery plans
- Effectively preserve the safety and protection of customers, personnel, associates, corporate, capital and proprietary assets and cultivate continued safe work practices
Country Manager
Shashamane Sunrise Inc.
Kingston, Jamaica
01.2010 - 03.2013
- 501(c)(3) charitable organization that supports children's education in the developing world (Caribbean & Africa).
- Scholastic support for marginalized school communities through the delivery of school supplies, school builds, refurbishment and the delivery of leadership & motivational talks by key volunteer partners (with distinguished and challenged experiences).
Security and Loss Prevention Manager
Unicomer (Jamaica) Ltd
Kingston
11.2006 - 02.2013
- Tasked to formulate security policies, procedures, guidelines and controls to prevent losses of merchandise and ensure workplace safety for store locations islandwide
- Established emergency preparedness plans in response to man-made and natural hazards and routinely reviewed these measures to explore improvement opportunities
- Instituted surveillance systems, staff training programs on safety and security and worked together with security forces and law enforcement on theft and burglary prevention
- Evaluated security risks and gathered intelligence on all security-related matters to increase the identification and prosecution of those involved in internal fraud
- Introduced InVue Retail Security Systems and improved CCTV technology to reduce theft
- Developed, reviewed and monitored operational measures required to enhance physical security.
Key Account Manager
Guardsman Group Ltd
Kingston
03.2006 - 11.2006
- Analyzed key competitors to respond to competitive threats.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Negotiated and maintained cost-effective contract pricing structures with customers to produce positive return on investment.
Acting General Manager
G4S
Kingston
02.2005 - 03.2006
- Prepared annual budgets with controls to prevent overages.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Operations Manager
Securicor Jamaica Ltd. (transitioning to G4S)
Kingston
08.2004 - 02.2005
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Identified and resolved unauthorized, unsafe or ineffective practices.
Cash in Transit Manager
Securicor Jamaica Ltd
08.2003 - 08.2004
- Managed areas of security relating to cash in transit services, ATM replenishment, airport and seaport security as well as custodial services
- Completed risk assessments, site evaluations and health & safety assessments to ensure the accurate and timely reporting of any incidents
- Effectively set organizational goals and monitored their follow-through
- Extensively involved in G4S brand identity rollout
- Played an instrumental role in writing the guard security training certification program offered through Heart/NCTVET
- Provided custodial services, specifically tower guards, to the Tamarind Farm Correctional Centre
- Including Military Experience and Non-profit work
Operations Manager
Guardsman Group Ltd
Kingston
12.2001 - 08.2003
- Oversight of all aviation, port and custodial services contracts for company
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Spearheaded department training to enhance employee performance and boost employee productivity.
Security Manager
Milex Security Services Limited
Kingston
04.2001 - 08.2001
- Led identification, development, implementation and maintenance of security requirements for key account- University Of the West Indies MONA.
- Served as liaison with public officials, company negotiators and other departments to maintain big picture understanding of security needs covering all client assets.
- Maintained high standards of excellence for security programs, strategies and plans while working in busy, high-risk settings.
- Managed team of 35 managers and staff members to maintain top-quality security services.
Platoon Commander
The Jamaica Defence Force
Kingston
02.1996 - 01.2001
- Trained, supervised and organized over 30 soldiers and personnel.
- Integrated intelligence activities into other military operations, plans and programs.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
- Maintained health, welfare and combat readiness of personnel within platoon.
Skills
Environmental Health and SafetyFraud Detection and InvestigationCorporate SecurityCompliance
Policies and procedures
Strategic planning
Budget Management
Dog breeder & trainer, aerial photography, & trekking
I am a lover of nature, plant, animal life and open countryside. I enjoy these areas through my hobbies which allow me to interact with my passions, creating and reliving experiences simultaneously and continuously.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education
Criminal Justice
Kaplan University
Florida, USATimeline
Co-chairman; Anti-fraud Committee
Jamaica Banker's Association
08.2019 - 09.2022
Regional Director & CSO, English Caribbean Region
The Bank of Nova Scotia
02.2019 - 09.2022
Regional Snr. Manager; English Caribbean Region
The Bank of Nova Scotia
11.2015 - 02.2019
Corporate Security Manager, Caribbean North & Cent
The Bank of Nova Scotia
03.2013 - 11.2015
Country Manager
Shashamane Sunrise Inc.
01.2010 - 03.2013
Security and Loss Prevention Manager
Unicomer (Jamaica) Ltd
11.2006 - 02.2013
Key Account Manager
Guardsman Group Ltd
03.2006 - 11.2006
Acting General Manager
G4S
02.2005 - 03.2006
Operations Manager
Securicor Jamaica Ltd. (transitioning to G4S)
08.2004 - 02.2005
Cash in Transit Manager
Securicor Jamaica Ltd
08.2003 - 08.2004
Operations Manager
Guardsman Group Ltd
12.2001 - 08.2003
Security Manager
Milex Security Services Limited
04.2001 - 08.2001
Platoon Commander
The Jamaica Defence Force
02.1996 - 01.2001
Criminal Justice
Kaplan University