Damaine Mayes
Portmore
Summary
Detail-oriented administrative professional with years of experience in
auditing, product management, compliance and security administration providing comprehensive support to executive teams and office operations. Proven track record of managing administrative tasks efficiently and maintaining strict confidentiality. Maintained strong professional organizational skills coupled with excellent communication abilities to coordinate office activities and facilitate smooth workflow. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Chief Security Manager
MCS
12.2023 - Current
- Kept team compliant with security protocols and appearance standards.
- Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Coordinated protective service operations with other emergency response agencies.
- Investigated incidents and wrote reports.
- Create and implement a comprehensive information security strategy aligned with business goals.
- Define security policies, standards, and procedures.
- Identify potential security risks and vulnerabilities.
- Ensure compliance with industry regulations and standards (e.g., GDPR, HIPAA, ISO 27001).
- Oversaw installation of state-of-the-art security equipment, ensuring full coverage of facility.
- Analyzed security trends and reports, adapting strategies to counter emerging threats effectively.
- Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
- Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.
Senior Risk & Loss Prevention Assurance Auditor
PricewaterhouseCoopers
05.2023 - 12.2023
- Analyzed data and findings to prepare reports detailing financial information.
- Prepared audit reports to highlight issues, liaising with managerial staff and presenting findings to resolve.
- Conducted audits of, verifying activities complied with procedures and policies.
- Communicated with all levels of management to address areas of concern and change work practices to fulfill audit requirements.
- Reviewed and updated existing audit testing procedures.
- Participated in special investigations into allegations of fraud, theft or corruption and prepared reports and analysis.
- Took proactive role in fraud prevention and detection across business units.
- Liaised with manager on audit plan, extent and duration of work to map out workflow for maximum efficiency.
- Collaborated with key stakeholders to establish and maintain sound working relationships.
- Developed good understanding of client to adapt approach and communication leading to maximum client satisfaction.
- Monitored execution of required follow-up activities on audit outcomes for timely realization of improvements.
- Ensured integrity of financial reporting by verifying accuracy of accounting records and reconciliations.
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
- Developed strong relationships with clients, building trust and ensuring high level of satisfaction during audit process.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within team.
Risk & Assurance Auditor/Lottery Draw Department
PricewaterhouseCoopers (PwC)
06.2022 - 05.2023
- Execute internal audits in conjunction with financial statement audits,
- Observe Lottery Draws and other related procedures
- Input data onto database, ensuring that all information is entered accurately
- Prepared audit reports to highlight issues, liaising with managerial staff and presenting findings to resolve.
- Led multiple assignments simultaneously, taking responsibility for completion before set deadlines.
- Communicated with all levels of management to address areas of concern and change work practices to audit requirements.
- Participated in special investigations into allegations of fraud, theft or corruption and prepared reports and analysis.
- Monitored execution of required follow-up activities on audit outcomes for timely realization of improvements.
- Work closely with client and regulator in coordinating and executing functions of Lottery Draw Auditor
- Interrogate and analyze data using data analytics tools.
- Assist in the development and maintains an internal audit manual
- Assist in the coordination of activities in preparation for the Board of Management Audit Committee meetings.
Warehouse & Inventory Supervisor
Juici Beef Limited
08.2019 - 06.2022
- Reviewed and monitored inbound inventory, outbound shipments, and book adjustment transactions
- Monitored customer return shipments and communicated damages to manufacturer
- Supervised inventory control personnel to support correct goods management and achievement of performance goals.
- Kept abreast of stock levels using inventory systems, modifying purchasing quantities and delivery frequency to meet customer demand.
- Cleaned and tidied storage areas to maintain health and safety standards.
- Sourced and managed inventory using software, generating reports to ascertain customer demand and growth opportunities.
- Addressed customer complaints on returns, refunds or exchanges and escalated complex issues to supervisors for action.
- Recycled slow-moving products and removed unlisted products from company inventory and storage.
- Registered new products and supported sales teams by issuing product samples and launch lists.
- Supervised deployment of sales orders and stock control, tracking usage and detecting shrinkage.
- Devised and delivered initiatives to reduce operating costs and boost customer experience through up-to-date stock control measures and systems.
- Write reports on types and amounts of fuel distribute for management review.
- Billed and collected payments from customers for services rendered.
- Observed security surveillance equipment as part of crime prevention.
- Enforced compliance with health and safety procedures to prevent accidents and injuries.
- Built and maintained good relationships with suppliers to negotiate terms and obtain most beneficial buying conditions.
- Maintained inventory controls of materials and products to maintain adequate supplies for customer demand.
- Handled day-to-day shipping and receiving overseeing more than 250 packages per day.
- Supervised 15 inventory control personnel to support correct goods management and achievement of performance goals.
Receivables Accounting Officer /Inventory Control Officer
Caribbean Broiler Group of Company
08.2017 - 07.2019
- Inventory warehouse stock on monthly, quarterly, and annual basis
- Traced item history to determine reason for discrepancies between inventory and stock control records
- Motivated and managed performance, activities, and responsibilities of Inventory Control Team
- Cross-referenced invoices and supplies for reporting accuracy
- Memorized facility layout and located products
- Maintained control of cycle counts, physical inventory, and discrepancy research
- Processed damaged goods and completed wasted inventory paperwork
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods
- Managed distribution network, logistics, trade compliance and warehouse management
- Forecasted and managed annual operating budget for every location
- Organized and maintained correct inventory levels to drive the highest turns possible on inventory
- Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.
- Prepared reports and financial statements to assist management in strategic planning and decision making.
- Kept accounting spreadsheets up to date with customer information, payments and other finances for organizational purposes.
- Prepared, processed and sent invoices to relevant companies using ROSS/CAT Accounting.
- Recorded potentially recoverable charges and distributed cases to internal teams, tracking and proactively managing for quick resolution.
- Supervised accounting department operations and team of up to 4 employees.
- Accomplished 80% reduction in pilferage expense by streamlining operations.
Senior Project Officer
Lift Construction Company
08.2011 - 08.2017
- Monitored costs, timescales and resources used to achieve project success.
- Educated general contractors on quality control to elevate on-site standards.
- Built strong relations with subcontractors and vendors to optimize cost savings and ensure timely pre-construction completion.
- Acted as first point of call for queries around deliverables and problem solving to maintain smooth running operations.
- Met project deadlines by managing and partnering with contractors to monitor performance.
- Acquired thorough understanding of key customer needs and requirements to provide accurate project scope.
- Obtained relevant permits and licenses from appropriate authorities to minimize delays.
- Delivered status reports to stakeholders for budgeting and planning purposes.
- Oversaw major projects within local region, producing deliverables within agreed timescales and budgets.
- Controlled expenses by improving resource allocation, resulting in improved efficiency and cost-control.
- Tracked costs and expenses for analysis against original budget, strengthening internal cost controls.
- Enhanced team productivity through proactive management, resource allocation, and conflict resolution techniques.
- Contributed to strategic planning sessions with senior leadership teams to align projects with organizational goals and objectives.
- Delivered high-quality results on time and within budget by diligently monitoring progress against established objectives.
- Developed comprehensive project plans, ensuring timely completion of milestones and deliverables.
Education
Bachelor of Science - Project Management
International University of The Caribbean
47 Old Hope Road Kingston 5, Jamaica.08-2015
Skills
- Multitasking Abilities
- Analytical and Critical Thinking
- Excellent Communication
- Attention to Detail
- Flexible and Adaptable
- Regulatory compliance
- Analytical thinker
- Security team management
- CCTV Monitoring
- Loss prevention expertise
Certification
- ACCA- Level 1
- Marketing Management Certificate Level 2
- Professional Certificate in Train the Trainer
- ISO 9001-2015 Certified
- PMI Training
- CERTIFICATIONS
(CONT'D) - Certified Internal Auditor CIA
- Anti -Money Laundering AMLFC Institute
- Fraud risk management AMLFC Institute
Reading
My reading capabilities are broad and diverse, allowing me to access, comprehend, and analyze a vast array of content. I can digest and interpret literature, academic papers, technical documents, religious texts, news articles, and much more.
Timeline
Chief Security Manager
MCS
12.2023 - Current
Senior Risk & Loss Prevention Assurance Auditor
PricewaterhouseCoopers
05.2023 - 12.2023
Risk & Assurance Auditor/Lottery Draw Department
PricewaterhouseCoopers (PwC)
06.2022 - 05.2023
Warehouse & Inventory Supervisor
Juici Beef Limited
08.2019 - 06.2022
Receivables Accounting Officer /Inventory Control Officer
Caribbean Broiler Group of Company
08.2017 - 07.2019
Senior Project Officer
Lift Construction Company
08.2011 - 08.2017
- ACCA- Level 1
- Marketing Management Certificate Level 2
- Professional Certificate in Train the Trainer
- ISO 9001-2015 Certified
- PMI Training
- CERTIFICATIONS
(CONT'D) - Certified Internal Auditor CIA
- Anti -Money Laundering AMLFC Institute
- Fraud risk management AMLFC Institute
Bachelor of Science - Project Management
International University of The Caribbean
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