CRYSTAL CHAMPAGNIE
3 First Avenue ,Kingston
Summary
Dedicated and detail-oriented biochemistry major with a strong foundation in chemical, microbiological and biological principles. Proven ability to analyze complex data, think critically, and solve problems. Seeking a role that utilizes my skills in research, experimentation, and data analysis to contribute to advancements in the field.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Doctor's Assistant
Manor Medical Center
Kingston
10.2024 - 05.2025
- Contacted patients to review history and records and clarify needs for additional testing and scheduling.
- Assisted in administering injections, suturing and wound care, and other therapeutic procedures to manage infection.
- Obtained medical information and measured vital signs, weight, and height.
- Scheduled appointments for patients.
- Recorded patients' medical history, vital statistics, and information such as test results in medical records.
- Prepared treatment rooms for patient examinations, kept rooms neat, and clean.
- Performed general office duties, such as answering telephones, taking dictation, and completing insurance forms.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Serving visitors by greeting, welcoming, and directing them appropriately, notifying company personnel of visitor arrival.
- Manor Medical Center
Receptionist and Sales Agent
McIntosh Bedding Company LTD
01.2022 - 01.2024
Cook and Cashier
The Wild Burrito
01.2022 - 05.2022
- Enhancing my cooking skills as well as my customer service skills.
- Prepare meals and serve the customers, while displaying top tier customer service.
- Assist and resolve the customers' needs or queries and technical difficulties and de-escalating situations where necessary.
- Where my communicative skills, efficiency, teamwork, and leadership qualities were further enhanced.
- A Mexican style restaurant
Crew Member
McDonalds Rio Grande
Rio Grande, NJ
01.2021 - 01.2022
Customer Care Representative
Teleperformance
01.2019 - 01.2020
Customer Care Representative, Receptionist and Front Desk Officer
Sandals Montego Bay
Montego Bay
01.2018
- Maintaining security and telecommunications system, Informing visitors by answering or referring inquiries.
- Identify and pursue new sales opportunities negotiate sales contracts, meet or exceed sales targets while building and maintaining relationships with customers.
Education
Bachelors of Degree - Biochemistry, Psychology
University of The West Indies
Associate of Science -
The Queen's School
Kingston , St. Andrew 09.2011 - 06.2018
Skills
- Microsoft Office
- Communication and presentation skills
- Organizational skills
- Fast learner and Adaptable
- Multitasking
- Laboratory techniques(PCR,chromatography spectroscopy)
- Problem solving and critical thinking
- Familiarity with lab equipment and software
- Teamwork and collaboration
- Attention to detail and accuracy
Hobbies and Interests
- Member of the Biochemistry society, University of the West Indies
- J1 work and travel program, 2021, 2022, Engaged in cultural awareness and exchange activities.
References
- Vivia Miller-Williams, Accountant Officer, Department of Accounts and Financing, Jamaica Information Service (JIS)
- Delores Harris, English Professor, Saint Joseph's Teachers' College
- Michele Prendergast, Owner/ Doctor, Manor Medical Center Limited
Voluntary Placements
- Salvation Army for the Blind, 2016, 2017, 2018
- St. Joseph Hospital, 2014, 2015
- Barret Town Basic School, 2015, 2019
Timeline
Doctor's Assistant
Manor Medical Center
10.2024 - 05.2025
Receptionist and Sales Agent
McIntosh Bedding Company LTD
01.2022 - 01.2024
Cook and Cashier
The Wild Burrito
01.2022 - 05.2022
Crew Member
McDonalds Rio Grande
01.2021 - 01.2022
Customer Care Representative
Teleperformance
01.2019 - 01.2020
Customer Care Representative, Receptionist and Front Desk Officer
Sandals Montego Bay
01.2018
Associate of Science -
The Queen's School
09.2011 - 06.2018
Bachelors of Degree - Biochemistry, Psychology
University of The West Indies