Crystal A. Anderson- Demetrius
Lot 4B Philham Drive, Mandeville, Manchester,Jamaica W.I
Summary
Dynamic Human Resources Manager with extensive experience at National People's Co-operative Bank of Jamaica Limited, excelling in employee recruitment and performance management. Proven track record in policy development and conflict resolution, enhancing operational efficiency and fostering a positive workplace culture. Detail-oriented and skilled in HR data analysis, driving impactful organizational change with a wealth of experience at the Ministry of Labor and the Industrial Dispute Tribunal.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Manager
National People's Co-operative Bank of Jamaica Limited
Mandeville, Manchester
06.2022 - Current
- Handled employee discipline and termination to address policy infractions.
- Assisted in employee recruitment, hiring and interview processes.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Aligned HR policies with federal and local regulations.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Provided HR consultation services to leadership and department heads.
- Directed HR programs, policies and processes to improve operational efficiency.
- Recruited new employees and built relationships, driving visibility.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
Human Resources Officer
National People's Co-operative Bank of Jamaica Limited
Mandeville, Manchester
09.2013 - 06.2022
- Interviewed job applicants to obtain information on work history, education or job skills.
- Updated and maintained databases with current information.
- Assist with the management of the Bank's pension scheme, group life, and health insurance.
- Managed and maintained leave balances for all employees.
- Assisted in the development of training programs for existing staff members.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Property and Equipment Assistant Officer
National People's Co-operative Bank of Jamaica Limited
Mandeville, Manchester
11.2012 - 09.2013
- Assisted with assembly, installation and repair of various types of equipment.
- Prepared purchase orders for approved items requested by customers or staff members.
- Assisted with general maintenance.
- Prepared invoices.
- Prepared rental reports.
Education
Bachelor of Science - Human Resource Management
University of The Commonwealth Caribbean
Mandeville, Jamaica07-2019
Accounting
HEART- NCTVET
Stony Hill, St. Andrew08-2012
High School Diploma -
Mile Gully High School
Mile Gully, Manchester07-2011
Skills
- Employee recruitment
- Performance management
- Employee onboarding
- Conflict resolution
- HR data analysis
- Policy development
- Record maintenance
- Detail-oriented
- Organizational skills
- Labour negotiations
Certification
- Termination Process: Protocols and Responsibilities of Management
- Project Finance Workshop
- Cybersecurity Awareness Training
- Understanding and applying the Labour Laws
Timeline
Human Resources Manager
National People's Co-operative Bank of Jamaica Limited
06.2022 - Current
Human Resources Officer
National People's Co-operative Bank of Jamaica Limited
09.2013 - 06.2022
Property and Equipment Assistant Officer
National People's Co-operative Bank of Jamaica Limited
11.2012 - 09.2013
Bachelor of Science - Human Resource Management
University of The Commonwealth Caribbean
Accounting
HEART- NCTVET
High School Diploma -
Mile Gully High School
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