Courtney Black
Kingston
Summary
Highly experienced marketing professional who is capable of adapting in fast-paced environments, very efficient, with a keen eye for detail. I possess a passion for communication and a drive for connecting brands with their target audience. Eager to grow within the marketing field, I’m a quick learner, and I am highly inspired by collaborative environments. I am always looking for strategic ways to make an impact and showcase my enthusiasm, adaptability, and strong work ethic to a dynamic marketing team.
Overview
7
7
years of professional experience
Work History
Client Relations Specialist/Social Media Marketer
First Class Cultural Travel Experience
Kingston
10.2021 - Current
- Assisted clients with inquiries to enhance satisfaction and loyalty.
- Handled routine administrative tasks to ensure smooth office operations.
- Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
- Collaborated with design teams to create visually appealing graphics and videos.
- Analyzed social media metrics to refine content and improve audience reach.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
Staffing Coordinator
Continental Pools
Laurel
05.2021 - 09.2024
- Coordinated and planned work shift schedules according to availability.
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Oversaw staffing and related operations, spanning interviewing, hiring and mentoring personnel.
Marketing Associate Intern
RJRGleaner Communications Group
Kingston
05.2018 - 09.2018
- Collaborated with team members on campaign planning and execution.
- Supported event coordination and logistics for promotional activities.
- Organized and coordinated promotional events such as seminars, trade shows, webinars, and conferences.
Education
Bachelor of Arts - Integrated Marketing Communication
The University of The West Indies Mona
Kingston , Jamaica 10-2021
Skills
- Client engagement
- CRM software
- Content creation
- Social media analytics
- Marketing strategy
- Customer service
References
References available upon request.
Timeline
Client Relations Specialist/Social Media Marketer
First Class Cultural Travel Experience
10.2021 - Current
Staffing Coordinator
Continental Pools
05.2021 - 09.2024
Marketing Associate Intern
RJRGleaner Communications Group
05.2018 - 09.2018
Bachelor of Arts - Integrated Marketing Communication
The University of The West Indies Mona