Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

COURTLAND FACEY

IT Business Analyst
Kingston,01

Summary

IT Business Analyst with over 15 years of successful experience in Business Process Engineering and Risk Analysis. Recognized consistently for performance excellence and contributions to success in Utility, Manufacturing, Construction and other industries. Strengths in Data Analytics, Business Process Model Notation, Requirements Gathering and Elicitation backed by training in Project Management, Agile (Scrum) software development and Data Analytics.

Overview

23
23
years of professional experience
5
5
years of post-secondary education
7
7
Certificates

Work History

Business Analyst

Ingenuity Technologies Ltd
01.2021 - Current

• Contributed to the successful implementation of key enterprise systems for a leading financial institute in Jamaica and the Caribbean in designing project artifacts for business processes which were used for systems design, configuration, testing and implementation.
• Promoted to Product Owner and work package leader based on performance demonstrated in delivering artifacts in agile (Scrum) development environment.
• Lead cross-functional teams to analyze and re-define existing business processes, to improve efficiency and throughput.
• Conducted interviews with key business users to collect information on business processes and user requirements
• Converted requirements gathered using the Water Fall Software Development Life Cycle (SDLC) to Agile requirements SDLC
• Conducted gap analyst between business requirements and the solutions ability to deliver the requirements.
• Created additional requirements as needed and escalated changes to stakeholders
• Manage requirements life cycle through to definition, development to solution Quality Assurance and deployment.
• Participated in daily Scrum and provide updates to Scrum Master and stakeholders.

Internal Auditor

Housing Agency of Jamaica
11.2017 - 12.2020

• Provided advisory services for Human Resource System (HRS) post implementation, evaluating gaps, risk and recommending solutions according to best practices and International standards. This resulted in Management address control deficiencies identified and re-engaging the third party developer to implement solutions recommended which required upgrade to the existing HRS.
• Participated in User Acceptance Testing of HRS.
• Conducted pre-implementation review of Network Access System with Time and Attendance\Web server and monitored the project life cycle.
• Conducted post implementation review (PIR) of the Network Access System with Time and Attendance\Web server and examined whether objectives were met, value for money, lessons learnt and actions required to maximize the benefits from the project outputs
• Lead, planned and executed key business/information systems review and recommended solutions aligning with best practices and International Standards in order to improve efficiently and throughput.
• Lead in analyzing, identifying and reporting on logical access controls over data and supporting infrastructure, backup and recovery, computer operations controls and data center physical security controls.
• Interviewed subject matters experts, elicited and documented AS-IS process for key applications.
• Designed and recommended TO-Be processes according to best practice and international standards.
• Worked closely with internal stakeholders to identify and recommend cost effective technology solutions for key business processes.
• Developed formal data analytics programs using Audit Command Language.

Group Business Auditor

Facey Commodity Ltd
02.2016 - 07.2017

• Worked with Internal Audit Team members in planning and executing risk-based audit reviews according to audit plan and aligning with IIA and ISACA standards.
• Worked with Internal Audit Executive in reviewing/developing Business Continuity Policy for consistency with best practices.
• Identified gaps and made recommendations.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Identified issues, analyzed information and provided solutions to problems
• Designed Business Continuity planning template.
• Reviewed corporate Draft Fraud & Risk policies framework, aligning with beset practices.

Specialist - Electronic Data Processing

Jamaica Public Service Co Ltd
01.1999 - 05.2015

2003 - 2015 - Specialist - Electronic Data Processing
2001 - 2002 - Acting Manager - Electronic Data Processing
1999 - 2001 - Assistant Internal Auditor
• Promoted within 12 months for outstanding performance for leading change management of business processes, user roles and cost effect measures that realized reduction in expenditure for the business unit while acting as EDP Manger.
• Successful designed scripts to perform 100% automated validation testing of human resource employees' rate changes for job reclassification and alignment project.
• Participated in providing advisory services for Enterprise Applications acquired to improve key business processes and provided guidance on internal controls.
• Performed User Acceptance Testing and End User Support.
• Performed Applications Controls Review simulated inputs, outputs, processing and authentication. Conducted validation checks and reviewed authorization and configuration controls.
• Performed Sarbanes Oxley Compliance Testing.
• Ran pre-defined SQL scripts to query data and imported data into ACL for continuous monitoring.
• Developed in house application for Internal Audit team to track and monitor audit assignments.
• Designed and maintained internal Audit's Intranet Site.
• Lead all activities concerning data analytics and designing scripts for continuous monitoring.
• Lead in analyzing, identifying and reporting on logical access controls over data and supporting infrastructure, program change management controls, backup and recovery, computer operations controls, data center physical security controls and systems development lifecycle.
• Assisted in planning and execution of information technology audits according to Annual Audit Plan.
• Budget planning/management.
• Reported to Internal Audit Manager by providing periodic updates on current IT projects or any significant activity.

Functional Tester

Jamaica Public Service Co Ltd
01.1998 - 01.1999
  • Performed functional testing of Oracle Financials Purchasing Module.
  • Conducted Island wide End User Training.
  • Created User Manual.
  • Installed Oracle Financials Client Application Island wide.
  • Provided End User Support.

Education

Bachelor of Science - Computer Science

Excelsior Community College Endorsed By Alagappa University, NAAC
Kingston
03.2001 - 11.2005

Skills

    Data analysis

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Software

Share Point

Accellion

Microsoft Office Suite

Visio

Visual Studio

Microsoft Dynamics

Oracle E-Business Suite

Active Directory

Unix

Certification

LinkedIn - • Software Design Developing Effective Requirements,

Timeline

LinkedIn - • Software Design Developing Effective Requirements,

01-2021

LinkedIn - • Scrum The Basics

01-2021

LinkedIn - • Agile Development Practices

01-2021

LinkedIn - • Sketch for UX Design

01-2021

LinkedIn- • Business Analysis Foundations – Business Process Modeling

01-2021

Business Analyst

Ingenuity Technologies Ltd
01.2021 - Current

Internal Auditor

Housing Agency of Jamaica
11.2017 - 12.2020

Group Business Auditor

Facey Commodity Ltd
02.2016 - 07.2017

Development Partners & Management Int'l• Fundamentals of Project Management

04-2012

ACL Services Ltd - • ACL Certified Training

08-2001

Bachelor of Science - Computer Science

Excelsior Community College Endorsed By Alagappa University, NAAC
03.2001 - 11.2005

Specialist - Electronic Data Processing

Jamaica Public Service Co Ltd
01.1999 - 05.2015

Functional Tester

Jamaica Public Service Co Ltd
01.1998 - 01.1999
COURTLAND FACEYIT Business Analyst