Forward-thinking professional offering more than Number years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven Type skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Energetic Job Title with experience promoting and upselling Type products. Committed to increasing sales and exceeding goals by delivering excellent customer service. Articulate Job Title with Number-year background meeting sales goals by creating interest in company's products. Flexible and communicative professional with solid understanding of Type industry. Motivated to maintain customer satisfaction and contribute to company success by establishing rapport with customers. Hard-working and trustworthy Job Title prepared to contribute service-minded and dedicated attitude to dynamic Type service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations. Dependable Job Title with strong conflict management and organizational skills. Well-versed in accurate cash handling and top-quality customer service. Enthusiastic about positively impacting business operations by maximizing customer satisfaction. Outgoing Counter Clerk committed to efficiently taking orders and ensuring that customers receive requested items quickly. Energetic worker with terrific cash register skills. Smart, reliable and considered a team player. Dependable Type professional with strong background in food services. Focused on delivering exceptional customer service and encouraging repeat business. Consistently goes beyond requirements to satisfy customers and improve business operations. Personable Counter Clerk offering excellent knowledge of retail policies and operations. Strong competency in providing fast and efficient customer service through effective communication and cash-handling accuracy. Proven history of addressing questions regarding price, product warranties and features. Proactive Counter Clerk adept at providing information to customers and offering outstanding level service. Hardworking employee experienced handling payment transactions quickly and efficiently to boost customer satisfaction. Hardworking Counter Clerk offering strong track record of engaging customers to deliver pleasant shopping experience. Energetic and enthusiastic with skill in communicating politely, and respectfully to respond to customer issues. Eager to learn new skills and contribute to team goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Christina Jack
Job seeker
Kingston ,St Andrew
Summary
Overview
5
years of professional experience
1
Certification
Work History
Mother's Jamaica
Chef/ Counter Clerk
12.2021 - 05.2022
Job overview
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Maintained well-organized mise en place to keep work consistent.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Modernized work processes to reduce guest wait times and boost daily output.
- Evaluated food products to verify freshness and quality.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Demonstrated excellent communication skills while interacting with diverse customers on a daily basis.
- Stocked counters, display refrigerators, salad bar and steam table to meet menu and display requirements.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Maintained clean and orderly work stations and reported hazards to management.
- Provided exceptional product knowledge to customers, assisting them in making informed purchasing decisions.
- Resolved customer inquiries promptly, addressing concerns and providing solutions to ensure complete satisfaction.
- Demonstrated knowledge and applied proper food handling standards.
- Enhanced customer satisfaction by providing efficient and accurate service at the counter.
- Displayed food under appropriate hot or cold conditions to promote freshness and adhere to safe food-handling standards.
- Processed customer orders and accurately entered into order system.
- Managed multiple tasks in high-volume environment.
- Promoted positive workplace culture by actively engaging in team meetings and offering constructive feedback when necessary.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Reduced shrinkage through vigilant monitoring of inventory levels, reporting discrepancies as needed for investigation.
- Cooked memorable dishes that brought new customers into establishment.
- Coordinated with team members to prepare orders on time.
- Collaborated with team members to maintain a clean and organized work environment, promoting efficiency in daily tasks.
Celebration Brand
Retail Merchandiser
09.2020 - 11.2021
Job overview
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Maintained a clean and organized workspace, adhering to safety guidelines and ensuring compliance with company policies.
- Coordinated seasonal visual merchandising updates to create an engaging shopping experience for customers during key retail periods.
- Collaborated with store management to develop creative marketing strategies for special events and promotions.
- Improved efficiency in stock rotation by closely monitoring expiration dates and implementing a first-in-first-out system.
- Adapted quickly to changing business needs by remaining flexible in scheduling tasks based on priority and deadlines.
- Streamlined inventory management with diligent tracking, ordering, and restocking of merchandise.
- Optimized planograms based on store-specific product performance data for increased sales potential.
- Boosted sales by skillfully arranging product displays and optimizing store layout.
- Ensured proper execution of promotional campaigns by following detailed guidelines from corporate headquarters or brand partners.
- Contributed to team success by consistently meeting or exceeding sales targets through upselling techniques and effective product presentation.
- Resolved stock issues quickly through open communication with other departments to minimize potential revenue loss due to out-of-stock scenarios.
- Performed competitor analysis to stay informed about market trends and adjust merchandising strategies accordingly for continued growth opportunities.
- Conducted regular audits of merchandise pricing accuracy, ensuring proper labeling on all items in the store.
- Demonstrated a strong work ethic by consistently arriving on time, completing tasks efficiently, and showing dedication to the overall success of the retail team.
- Maximized retail space utilization, effectively planning and executing product placements for optimal visibility.
- Established positive relationships with suppliers by negotiating favorable terms for product deliveries and payment schedules.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Utilized visual merchandising techniques to effectively showcase products in retail stores.
- Identified opportunities to increase store sales and developed actionable strategies.
- Managed and maintained purchase orders and invoices.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Collaborated with sales team to identify and fulfill customer needs.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
- Researched and identified new suppliers and vendors.
- Prepared and analyzed reports to track inventory and purchasing trends.
- Cultivated relationships with wholesalers and distributors to increase inventory availability.
- Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
- Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
Rest Heaven Nursing Home
Practical Nurse Trainee
12.2019 - 03.2020
Job overview
- Strengthened family relationships with ongoing communication about patient progress and proactive involvement in decision-making processes.
- Managed complex medical conditions through diligent monitoring and collaboration with other healthcare professionals on the team.
- Facilitated patient recovery through expert wound care, infection control measures, and pain management techniques.
- Increased patient safety by diligently documenting medical information, treatment plans, and nursing interventions.
- Demonstrated adaptability and flexibility in nursing practice, adjusting care strategies as needed to best meet evolving patient needs.
- Conducted comprehensive assessments of new patients to identify risks, needs, goals, and appropriate interventions.
- Championed quality improvement initiatives within the nursing department, leading to higher efficiency levels and improved patient outcomes.
- Contributed valuable insights during interdisciplinary team meetings to optimize overall treatment plan effectiveness for each individual case presented during rounds discussions.
- Promoted patient health and wellbeing with compassionate bedside manner and attentive monitoring of vital signs.
- Improved patient care by implementing customized care plans tailored to individual needs.
- Administered medications accurately according to physician orders, minimizing errors in dosage or timing.
- Provided emotional support to patients during times of stress or crisis, fostering resilience and coping skills for long-term success in recovery.
- Enhanced patient satisfaction through timely and efficient medication administration.
- Established strong rapport with patients while maintaining professional boundaries as a trusted healthcare provider.
- Collaborated with interdisciplinary team members, ensuring seamless coordination of care for patients.
- Streamlined nursing procedures by consistently updating knowledge of best practices and industry standards.
- Assisted with admissions, appointments, transfers, and discharges.
- Cared for wounds, provided treatments, and assisted with procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Comforted and counseled patients and families throughout care process.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Delivered emotional support to patients and families during challenging times.
- Responded to patient requests with appropriate clinical and personal assistance.
- Provided patient education on health care issues and prescribed medications.
- Evaluated patient histories, complaints, and current symptoms.
- Helped patients complete bathing, dressing and eating.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Tasters Choice
Junior Assistant Chef
11.2016 - 02.2019
Job overview
- Reduced food waste by effectively managing inventory and utilizing ingredients before expiration.
- Implemented cost-saving measures through proper portion control techniques without compromising quality or guest satisfaction.
- Provided exceptional assistance during high-pressure situations such as large parties or challenging customer requests.
- Trained new employees on kitchen procedures, equipment usage, and recipe execution for seamless integration into the team.
- Supported head chef in overseeing kitchen operations for smooth service and efficiency.
- Participated in catering events, displaying adaptability and professionalism in various settings and under pressure situations.
- Ensured high-quality plating presentation with keen attention to detail and artistic flair.
- Conducted thorough ingredient research to stay informed on latest trends and best practices, incorporating them into relevant dishes when appropriate.
- Collaborated with team members to expedite orders during busy service hours, reducing wait times for guests.
- Cultivated positive working relationships with front-of-house staff for improved communication between departments.
- Improved overall kitchen performance by participating in regular staff meetings and offering constructive feedback.
- Enhanced customer satisfaction by preparing visually appealing and delicious dishes.
- Demonstrated excellent time management skills by consistently meeting deadlines for preparing mise en place prior to service hours.
- Handled special dietary requests proficiently while maintaining taste and presentation standards of the establishment.
- Facilitated effective communication among kitchen staff during busy services, resulting in reduced errors and increased efficiency.
- Assisted in standardizing recipes, ensuring consistent quality across all dishes.
- Streamlined prep work processes by creating efficient schedules and prioritizing tasks according to daily needs.
- Maintained a clean and organized kitchen workspace, adhering to health and safety regulations.
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Used variety of kitchen tools and appliances to prepare ingredients and meals.
- Supported senior chefs with creative meal planning and recipe development.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
- Verified food temperatures and quality ahead of service to maintain standards.
- Cleaned and oiled kitchen equipment to maintain optimized function.
- Monitored food production to verify quality and consistency.
- Evaluated food products to verify freshness and quality.
- Disciplined and dedicated to meeting high-quality standards.
- Assisted with menu development and planning.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Set up and broke down kitchen for service.
- Participated in food tastings and taste tests.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Implemented food cost and waste reduction initiatives to save money.
Education
W.C.O Nursing Institute Kingston
Diploma from Practical Nurse
03.2020
University Overview
- Awarded Top Award
- Member of Practical nursing of jamaica
- Completed professional development in pediatrician,Anatomy and physiology, fundamental of nursing,psychiatry and Nutrition.
Quality Academics Kingston
School Leaving Certificate from High School
07.2014
University Overview
Windward Road Junior HighKingston
Certificate from High School
07.2012
University Overview
Harbour View Primary Kingston
Certificate from Primary School
07.2011
University Overview
Skills
- Food safety and sanitation
- Knife Skills
- Cooking techniques
- Food quality
- Kitchen Management
- Food presentation
- Meal Preparation
- Effective Communications
- Verbal and written communication
- Food plating and presentation
- Allergen awareness
- Sanitation Guidelines
- Workflow Optimization
- Sanitation Practices
- Staff Coordination
- Performance Improvement
- Equipment Maintenance
- Food spoilage prevention
- Process Improvements
- Complex Problem-Solving
- Business Management
- Performance Assessments
- Order delivery practices
- Cleaning and sanitation
- Safe Food Handling
- Food Safety
- Customer Service
- Attention to Detail
- Food Prep Planning
- Creative Thinking
- Team Collaboration
- Quality Control
- Team Leadership
- Food Production
- Relationship Building
- Food and Beverage Service
- Food Handler Certification
Accomplishments
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Achieved an Top Award, ostomy care certificate and gold seal diploma
- Full time trainee completion
Certification
School leaving certificates,
Gold sealed practical nursing,
TopAward certificate,
Ostomy Care certificate.
Languages
English
Advanced (C1)
Timeline
Chef/ Counter Clerk
Mother's Jamaica
12.2021 - 05.2022
Retail Merchandiser
Celebration Brand
09.2020 - 11.2021
Practical Nurse Trainee
Rest Heaven Nursing Home
12.2019 - 03.2020
Junior Assistant Chef
Tasters Choice
11.2016 - 02.2019
W.C.O Nursing Institute
Diploma from Practical Nurse
Quality Academics
School Leaving Certificate from High School
Windward Road Junior High
Certificate from High School
Harbour View Primary
Certificate from Primary School
Similar Profiles
Atalia McDonaldAtalia McDonald
Accounts Receivable Accountant at Smart Mobile Solutions Jamaica Ltd, JamaicaAccounts Receivable Accountant at Smart Mobile Solutions Jamaica Ltd, Jamaica
Devon RothDevon Roth
General Manager of Operations at Mother's CantinaGeneral Manager of Operations at Mother's Cantina
Charles OrakweCharles Orakwe
Sales Assistant at Mother's CareSales Assistant at Mother's Care
Raheem JacksonRaheem Jackson
Owner/Operator at Jackson's ConstructionOwner/Operator at Jackson's Construction
SHAWNA L.A. KIDDSHAWNA L.A. KIDD
Business Development Manager at Musson / Seprod Group of Companies: Facey Commodity Company Ltd. / ValuDrug Pharmacy Chain T. Geddes GrantBusiness Development Manager at Musson / Seprod Group of Companies: Facey Commodity Company Ltd. / ValuDrug Pharmacy Chain T. Geddes Grant