Christian White
Portmore,St. Catherine
Summary
Reliable Delivery Courier with significant experience in logistics and customer service. Possess strong navigational skills, knowledge of delivery protocols and procedures, along with an ability to manage time effectively. Demonstrated ability to troubleshoot challenges and ensure on-time deliveries; have consistently improved efficiency and reduced delivery times in previous roles.
Overview
5
5
years of professional experience
Work History
Delivery Courier
Self Employed
Portmore, St. Catherine
03.2023 - Current
- Collected payments from customers upon completion of deliveries as needed.
- Communicated with customers regarding any delays or changes in route due to traffic or weather conditions.
- Ensure full compliance with safety regulations while operating a motor vehicle on public roads.
- Responded promptly to customer inquiries regarding the status of their orders via WhatsApp or phone calls.
Customer Service Representative
Sutherland Global Services
76 Red Hills Rd, Kingston
05.2022 - 02.2023
- Efficiently recognized and addressed customer needs.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Customer Service Representative
Ibex Global
Portmore, St. Catherine
08.2019 - 01.2022
- Developed strong relationships with customers by providing personalized assistance and support.
- Succeeded in providing top-notch customer service by swiftly resolving and dealing with customer complaints.
- Developed positive relationships with customers through friendly interactions.
Education
High School Diploma -
Bridgeport High School
Portmore06-2019
Skills
- Deadline Adherence
- Vehicle Maintenance
- Route Planning
- Punctuality
- Coordinating efficient routes
- Logistics and Transportation
Timeline
Delivery Courier
Self Employed
03.2023 - Current
Customer Service Representative
Sutherland Global Services
05.2022 - 02.2023
Customer Service Representative
Ibex Global
08.2019 - 01.2022
High School Diploma -
Bridgeport High School
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