Summary
Overview
Work History
Education
Skills
Languages
Extracurricular Activities
Hobbies and Interests
Personal Information
Consent
Accomplishments
Certification
References
Timeline
Generic

Christal P. Lindsay

St. Ann's Bay,St. Ann

Summary

Dynamic Team Manager at Ibex Global with a proven track record in performance management and team leadership. Skilled in project management and customer service, I excel at driving team success and fostering collaboration. Passionate about achieving goals, I effectively resolve conflicts and enhance team productivity through strategic training and development.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Manager

Ibex Global
Drax Hall, St. Ann
10.2020 - Current
  • Overseeing the performance of the team to ensure KPI's are met, ensuring that everyone is on the same page with regard to company goals and objectives.
  • Managing the day-to-day operations of the team, which includes but is not limited to payroll adjustments, additional training and development, applying corrective disciplinary action, providing feedback based on calls, resolving conflicts etc.
  • Team usually consists of 20-22 agents.

Summer School Teacher

HOPE Summer Youth Service Program - York Castle Primary
York Castle, St. Ann
05.2020 - 07.2020
  • Taught summer school students, developing lesson plans and managing classroom activities.

Admin Assistant

Claremont Police Station
Claremont, St. Ann
11.2019 - 12.2019
  • Performed logging and administrative tasks, maintaining accurate records.

Cashier & Customer Service Representative

Erwan's Auto Parts
Claremont, St. Ann
09.2018 - 01.2019
  • Managed cashier duties, provided reliable customer service, assisted in organization and accounting.
  • Built strong relationships with customers, ensuring loyalty and satisfaction.

Education

Associate Degree - Business Administration

Moneague College
Moneague, St. Ann
06.2020

HEART TRUST/NCTVET Fundamentals - Customer Engagement

Beechamville Vocational Training Center
Beechamville, St. Ann
01.2018

Secondary Education -

Ferncourt High School
Claremont, St. Ann
07.2017

Skills

  • Customer relationship management
  • MS office
  • Teamwork and collaboration
  • Payroll administration
  • Time management
  • Performance management
  • Conflict resolution
  • Operations management
  • Team leadership

Languages

English

Extracurricular Activities

Circle K Jamaica, Member, 09/01/18, 06/30/20 Moneague College News and Photography Club, Member, 09/01/18, 06/30/20 4H Club, Member, 09/01/12, 07/31/17

Hobbies and Interests

  • Reading
  • Cooking
  • Socializing with peers

Personal Information

  • Date of Birth: 05/04/00
  • Gender: Female

Consent

I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.

Accomplishments

  • Top Team Manager
  • Amazon Shining Star Award

Certification

  • Jamaica Fire Brigade - Safety Monitor, Fire Warden

References

References available upon request.

Timeline

Team Manager

Ibex Global
10.2020 - Current

Summer School Teacher

HOPE Summer Youth Service Program - York Castle Primary
05.2020 - 07.2020

Admin Assistant

Claremont Police Station
11.2019 - 12.2019

Cashier & Customer Service Representative

Erwan's Auto Parts
09.2018 - 01.2019

Associate Degree - Business Administration

Moneague College

HEART TRUST/NCTVET Fundamentals - Customer Engagement

Beechamville Vocational Training Center

Secondary Education -

Ferncourt High School

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Christal P. Lindsay