Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
OfficeManager
Cheryl EVANS LYM

Cheryl EVANS LYM

Strategic Communication & Sales Leadership Expert
Kingston, Jamaica

Summary

CAREER SUMMARY AND ENGAGEMENTS TO DATE

Dynamic professional with over 20 years of progressive experience in regional sales, brand management, executive communication coaching, and team leadership across leading organizations. Proven track in building strong client relationships, driving revenue growth and leading strategic initiatives that supports corporate development and peope performance.

Overview

13
13
years of professional experience
4
4
Certification

Work History

Business Communication Coach

Self- Employed
11.2020 - Current
  • I help senior-level professionals become more strategic, persuasive and globally fluent communicators.
  • Develop tailored coaching programs for clients, resulting in improved communication abilities.
  • Specialist for non-native English professionals to advance their careers and businesses through improved communication skills.
  • Customize courses designed to reflect real world businesses, strategies, and client’s needs
  • Successful results have enabled clients to enhance communication skills and promotion opportunities.

Real Estate Agent

Coldwell Banker Realty
01.2020 - 04.2023
  • Managed contracts, negotiations, and all aspects of sales and rentals to finalize purchases.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.

Regional Sales Manager

WBS, Division of Grace Kennedy Foods & Services
08.2012 - 02.2020
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Led the implementation and execution of marketing plans and sales strategies to grow the portfolio by more than 30% over a 4-year period
  • Improve the sales performance of top 5 brand sales YOY in multiple channels.
  • Trained and coach my team of sales reps and merchandisers to improve customer relationships and trade execution.
  • Strengthen key account relationship and participation in promotional activities and buy-in. Placing focus on customer satisfaction, follow-up and feedback.

Education

MBA - Strategic Planning

Heriot -Watt University
UK | Edinburgh Business School
2020

BBA - Marketing

University of Technology
St Andrew | Jamaica

Event Planning & Management Certificate -

University of Technology
St Andrew | Jamaica

Skills

  • Executive Communication Coaching
  • Business Development
  • Sales & Client Relationship Management
  • People development
  • Process Improvement
  • Performance Frameworks
  • Brand Management
  • Cross-functional team leadership
  • SAP
  • Analytical Thinking
  • KPI development

Accomplishments

    Merchandiser Excellence Program- Grace Kennedy

    Created the MEP that instilled a culture of excellence in merchandising & sales trade execution. It also became a KPI on the teams' appraisal evaluation. I was recognized for the positive impact it had on the team and sales performance, and implemented company wide.


    Volunteerism - Paper Airplanes2 020-2022

    Worked as a volunteer with Paper Airplanes to tutor and support displaced Syrian refugee students. A rewarding experience that was personally impacting and gratifying.

Certification

  • Certified TEFL (Teach English As Foreign Language Instructor) International TEFL Academy - 2020

Languages

English
Native language
Spanish
Elementary
A2

Timeline

Business Communication Coach

Self- Employed
11.2020 - Current

Real Estate Agent

Coldwell Banker Realty
01.2020 - 04.2023

Regional Sales Manager

WBS, Division of Grace Kennedy Foods & Services
08.2012 - 02.2020

MBA - Strategic Planning

Heriot -Watt University

BBA - Marketing

University of Technology

Event Planning & Management Certificate -

University of Technology

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Cheryl EVANS LYMStrategic Communication & Sales Leadership Expert