CHAUNEL CREARY
11 Taddeo Drive, Angels Estate
Summary
Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Branch Manager & Visa Processing Specialist
Canadian Connection Immigration
11.2019 - 01.2025
- Supervised daily office operations, ensuring compliance with immigration laws and company standards
- Managed office finances, including budgeting, expense tracking, and financial reporting to ensure operational efficiency.
- Oversaw record-keeping systems to ensure accurate documentation of client cases and financial transactions.
- Guided clients through the visa application process, reviewing documentation for accuracy and completeness
- Coordinated with immigration officials to track application statuses and resolve escalated issues
- Monitored client satisfaction levels, implementing strategies to improve delivery service and exceed expectations
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
Administrative Assistant & Social Media Manager
Le Creatif Studio
01.2014 - 01.2020
- Delivered comprehensive administrative and operational support to ensure smooth daily operations.
- Conducted market research to identify emerging trends and consumer preferences, providing actionable insights for product development.
- Created and managed engaging social media content, ensuring brand consistency and maximizing audience engagement across platforms.
- Oversaw client orders, vendor coordination, and inventory management, optimizing operational efficiency and meeting tight deadlines.
- Assisted in planning and executing promotional campaigns, increasing customer engagement and driving sales growth.
Education
C.S.E.C. - Passes: 9 subjects
The Queen’s School
01-2012
Skills
- Strong organizational and administrative skills
- Excellent communication and interpersonal abilities
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Adaptable and quick to learn new processes
- Detail-oriented with a focus on accuracy and efficiency
Timeline
Branch Manager & Visa Processing Specialist
Canadian Connection Immigration
11.2019 - 01.2025
Administrative Assistant & Social Media Manager
Le Creatif Studio
01.2014 - 01.2020
C.S.E.C. - Passes: 9 subjects
The Queen’s School
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