Summary
Overview
Work History
Education
Skills
Timeline
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CHAUNEL CREARY

11 Taddeo Drive, Angels Estate

Summary

Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work History

Branch Manager & Visa Processing Specialist

Canadian Connection Immigration
11.2019 - 01.2025
  • Supervised daily office operations, ensuring compliance with immigration laws and company standards
  • Managed office finances, including budgeting, expense tracking, and financial reporting to ensure operational efficiency.
  • Oversaw record-keeping systems to ensure accurate documentation of client cases and financial transactions.
  • Guided clients through the visa application process, reviewing documentation for accuracy and completeness
  • Coordinated with immigration officials to track application statuses and resolve escalated issues
  • Monitored client satisfaction levels, implementing strategies to improve delivery service and exceed expectations
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Maintained friendly and professional customer interactions.

Administrative Assistant & Social Media Manager

Le Creatif Studio
01.2014 - 01.2020
  • Delivered comprehensive administrative and operational support to ensure smooth daily operations.
  • Conducted market research to identify emerging trends and consumer preferences, providing actionable insights for product development.
  • Created and managed engaging social media content, ensuring brand consistency and maximizing audience engagement across platforms.
  • Oversaw client orders, vendor coordination, and inventory management, optimizing operational efficiency and meeting tight deadlines.
  • Assisted in planning and executing promotional campaigns, increasing customer engagement and driving sales growth.

Education

C.S.E.C. - Passes: 9 subjects

The Queen’s School
01-2012

Skills

  • Strong organizational and administrative skills
  • Excellent communication and interpersonal abilities
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Adaptable and quick to learn new processes
  • Detail-oriented with a focus on accuracy and efficiency

Timeline

Branch Manager & Visa Processing Specialist

Canadian Connection Immigration
11.2019 - 01.2025

Administrative Assistant & Social Media Manager

Le Creatif Studio
01.2014 - 01.2020

C.S.E.C. - Passes: 9 subjects

The Queen’s School
CHAUNEL CREARY