Cashiba March
Brand Associate- Spirits And Beverage
Montego Bay,St. James
Summary
A creative and innovative thinker with over a decade of food and beverage industry sales expertise. A track record of exceeding profit and sales goals in the retail and beverage industries. Outstanding experience managing the sales, marketing, and promotions of the assigned food and beverage goods.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
3
3
Certifications
Work History
Customer Fulfilment Associate
Caribbean Producers Jamaica Ltd
08.2021 - Current
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Assisted with development and implementation of organization brand strategy.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Developed and deployed store-level product training materials to mentor staff on new products and sales techniques..
- Monitored store traffic and customer engagement to determine display effectiveness.
- Monitored and replenished display inventory and restructured according to available stock.
- Investigated current trends and innovative techniques to create unique displays.
- Set up spirits and beverage tastings to bring in business and promote special offerings.
- Maintaining relationships with external customers.
- Make sure there is sufficient quantity of wine and spirits available to satisfy sales estimates and special events by coordinating with retail store inventory team.
Bartender
Margaritaville Caribbean Group
05.2013 - 03.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Hostess
Margaritaville Caribbean Group
02.2013 - 05.2013
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Advised customers about special offerings and menu items to help drive sales.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Education
Postgraduate Diploma in Education And Training - Education And Training
Vocational Training Development Institute
09.2023 - Current
Bachelor’s of Science Degree- Hospitality and Tourism Managment - Hospitality Managemaent
Montego Bay Community College
09.2019 - 09.2021
Associate of Science - Food And Beverage Management
Montego Bay Community College
09.2015 - 09.2024
Skills
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Certification
Team Leader: Level 3
Timeline
Postgraduate Diploma in Education And Training - Education And Training
Vocational Training Development Institute
09.2023 - Current
Team Leader: Level 3
08-2023
WSET Level 1: Wines
06-2023
Customer Fulfilment Associate
Caribbean Producers Jamaica Ltd
08.2021 - Current
Bachelor’s of Science Degree- Hospitality and Tourism Managment - Hospitality Managemaent
Montego Bay Community College
09.2019 - 09.2021
National council on Technical Vocational Education and Training (NTVET) – Team Jamaica certified, Oct-Dec. 2015
12-2015
Associate of Science - Food And Beverage Management
Montego Bay Community College
09.2015 - 09.2024
Bartender
Margaritaville Caribbean Group
05.2013 - 03.2020
Hostess
Margaritaville Caribbean Group
02.2013 - 05.2013
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