Carol Finch
Flat 6 Courtney Avenue, Vinyard Town ,Kgn.
Summary
Demonstrates strong analytical, communication, and teamwork skills. Ability to quickly adapt to new environments. Commitment to continuous learning and growth. Ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Student Finance Advisor
Excelsior Community College
10.2024 - Current
- Maintained detailed records of all financial transactions involving students'' accounts for accurate reporting purpose.
- Conducted financial literacy workshops for students, empowering them with knowledge to make informed decisions about their education expenses.
- Analyzed student data to identify trends in financial needs, recommending improvements to existing aid programs based on findings.
- Managed a caseload of student accounts, resolving issues related to billing discrepancies and outstanding balances.
Student Financial Aid Officer
Excelsior Community College
07.2016 - 10.2024
- Counseled students and parents about financial aid options and program details.
- Provided financial aid counseling to over 2000 enrolled and prospective students.
- Increased awareness of scholarship opportunities by organizing informational workshops and distributing promotional materials.
- Proactively identified potential barriers to enrollment or retention, developing solutions to address these challenges for at-risk populations.
Admin Assistant Vice Principal Academic Affairs
Excelsior Community College
08.2013 - 08.2021
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to over 250 internal and external client inquiries, addressing concerns effectively, and building strong relationships.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Transcribed and organized information to assist in preparing speeches and presentations.
Education
MBA -
Excelsior Community College
137 Mountain View Avenue 06-2024
Bachelor of Science - Finance & Management
Excelsior Community College
137 Mountain Avenue, Kingston 308-2008
Associate of Science - Accounting
Excelsior Community College
137 Mountain View Avenue 09-2006
Skills
- Team Work & Leadership
- Communication & Interpersonal Skills
- Organizational skills
- Information Technology skills:
- Analytical thinking
- Organizational growth
- Risk assessment
- Networking and relationship building
- Teamwork and collaboration
Timeline
Student Finance Advisor
Excelsior Community College
10.2024 - Current
Student Financial Aid Officer
Excelsior Community College
07.2016 - 10.2024
Admin Assistant Vice Principal Academic Affairs
Excelsior Community College
08.2013 - 08.2021
MBA -
Excelsior Community College
Bachelor of Science - Finance & Management
Excelsior Community College
Associate of Science - Accounting
Excelsior Community College
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