CAMILE LOFFLER
11 Garth Road
Summary
Analytical, detail-oriented, and results-driven HR professional with over 15 years of experience in human resources, administration, and operations management across diverse industries. Skilled in driving employee engagement, compliance, and organizational effectiveness through strategic HR initiatives. Demonstrated success managing multicultural teams, optimizing HR processes, and fostering positive workplace cultures that promote retention and performance. Recognized for exceptional communication, leadership, and problem-solving capabilities.
Overview
22
22
years of professional experience
Work History
Human Resources Manager – Digital Operations
Hinduja Global Solutions
12.2024 - Current
- Oversee the full HR lifecycle for expatriate employees assigned to Jamaica’s leading financial institution, the National Commercial Bank.
- Manage onboarding, engagement, performance management, compensation, and benefits for international staff.
- Ensure full compliance with Jamaican labor laws and company policy.
- Partner with cross-functional leaders to align HR strategies with business goals, and ensure a positive employee experience.
- Maintain transparency in decision-making to balance employee welfare, and company sustainability.
- Implemented employee engagement programs, fostering a positive workplace culture and improving retention rates.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
- Oversee the end-to-end processing of work permits in collaboration with the Ministry of Labour and the Passport, Immigration and Citizenship Agency (PICA).
Manager, Human Resources and Administration
Recycling Partners of Jamaica
03.2023 - Current
- - Lead HR and administrative operations, including orientation, training, performance management, and employee engagement.
- - Conduct quarterly eNPS surveys to track engagement and implement morale-building initiatives.
- - Coach and mentor employees through technical and interpersonal challenges.
- - Manage budgets and financial planning to optimize resource utilization.
- - Drive a culture of inclusivity, collaboration, and continuous improvement through strategic HR interventions.
Human Resources Learning and Communication Officer
Barita Investments Limited
10.2021 - 03.2023
- - Led internal communication and employee learning initiatives.
- - Developed and managed company-wide training budgets and reporting.
- - Designed onboarding programs and facilitated workshops on communication and leadership.
- - Negotiated vendor contracts and implemented e-learning solutions to enhance accessibility.
- - Created incentive and recognition programs to strengthen engagement and productivity.
Paid Media Executive
Digicel Group (Trend Media Limited)
09.2020 - 02.2021
- - Managed regional paid media campaigns, including setup, optimization, and performance analysis.
- - Collaborated with marketing teams to ensure alignment with brand and compliance standards.
- - Provided strategic insights and reporting for English-speaking markets to drive campaign ROI.
Human Resources Executive
Digicel Group
09.2018 - 08.2020
- - Supported HR operations across English-speaking markets.
- - Managed contracts, payroll, onboarding, and HRIS updates.
- - Coordinated employee transfers, benefits, and grievance resolution.
- - Played a key role in implementing SuccessFactors HR system.
- - Compiled monthly board reports and HR analytics for executive review.
Group Human Resources Administrator
Digicel Group
11.2017 - 05.2018
- - Supported onboarding, HRIS updates, and benefits administration for new hires.
- - Acted as point of contact for employee inquiries and grievance resolution.
Procurement Associate
Global Management Services (Contracted to ADM Jamaica Flour Mills Ltd.)
01.2012 - 01.2017
- - Managed purchasing, vendor relations, and logistics coordination.
- - Ensured compliance with local regulations and handled permit applications.
- - Analyzed purchase trends and prepared monthly inventory and order reports.
Administrative Assistant
Caribbean Millers’ Association
01.2004 - 01.2012
- Oversee the full HR lifecycle for expatriate employees assigned to Jamaica’s leading financial institution, the National Commercial Bank.
- Manage onboarding, engagement, performance management, compensation, and benefits for international staff.
- Ensure full compliance with Jamaican labor laws and company policy.
- Partner with cross-functional leaders to align HR strategies with business goals, and ensure a positive employee experience.
- Maintain transparency in decision-making to balance employee welfare, and company sustainability.
- Implemented employee engagement programs, fostering a positive workplace culture and improving retention rates.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
- Oversee the end-to-end processing of work permits in collaboration with the Ministry of Labour and the Passport, Immigration and Citizenship Agency (PICA).
Education
Certificate - Supervisory Management
Business Intelligence Institute
09.2023
Diploma - Leadership and Management
Shaw Academy
08.2021
Certificate - Critical Thinking for Self Development
Skills
04.2021
Certificate - Project Management
University of the West Indies
01.2017
BSc. - Human Resource Management
University of the Commonwealth Caribbean
01.2014
Certificate - Logistics and Supply Chain Operations
Caribbean Maritime Institute
01.2014
Skills
- Microsoft Word, Excel, PowerPoint, Publisher, HRIS (SuccessFactors, Orange HRM, Maximo, JDE), Facebook Ads Manager, HR Reporting, Candidate Sourcing, Budgeting & Analytics
Affiliations
- Member, Society of Human Resource Management (SHRM)
- Member, Kiwanis Club of New Kingston
- Chairperson, Values-Based Safety Program
- Director, Caribbean Millers Association
- Chair, Membership Committee
- Member, Fundraising & Special Events Committees
Timeline
Human Resources Manager – Digital Operations
Hinduja Global Solutions
12.2024 - Current
Manager, Human Resources and Administration
Recycling Partners of Jamaica
03.2023 - Current
Human Resources Learning and Communication Officer
Barita Investments Limited
10.2021 - 03.2023
Paid Media Executive
Digicel Group (Trend Media Limited)
09.2020 - 02.2021
Human Resources Executive
Digicel Group
09.2018 - 08.2020
Group Human Resources Administrator
Digicel Group
11.2017 - 05.2018
Procurement Associate
Global Management Services (Contracted to ADM Jamaica Flour Mills Ltd.)
01.2012 - 01.2017
Administrative Assistant
Caribbean Millers’ Association
01.2004 - 01.2012
Diploma - Leadership and Management
Shaw Academy
Certificate - Critical Thinking for Self Development
Skills
Certificate - Project Management
University of the West Indies
BSc. - Human Resource Management
University of the Commonwealth Caribbean
Certificate - Logistics and Supply Chain Operations
Caribbean Maritime Institute
Certificate - Supervisory Management
Business Intelligence Institute
CORE COMPETENCIES
- Employee Relations & Engagement
- HR Policy Development & Compliance
- Recruitment & Onboarding
- Compensation & Benefits Administration
- Performance Management
- Training & Leadership Development
- Strategic Planning & Change Management
- HRIS / Data Reporting & Analytics
- Cross-Cultural Team Management