Cameisha Brown
Westmoreland
Summary
Dynamic professional with extensive experience at Beaches Negril, excelling in staff training and customer complaint resolution. Proven ability to enhance guest satisfaction through effective communication and leadership development. Recognized for maintaining high health standards and managing inventory efficiently, ensuring seamless operations and a positive dining experience.
Overview
12
12
years of professional experience
2012
2012
years of post-secondary education
Work History
Restaurant Supervisor
Beaches Negril
Negril
02.2018 - Current
- Supervised daily restaurant operations to ensure efficient service delivery.
- Trained and mentored staff on customer service best practices and menu knowledge.
- Managed inventory levels and coordinated timely restocking of supplies.
- Enforced health and safety regulations to maintain a clean dining environment.
- Collaborated with kitchen staff to streamline food preparation processes.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Conducted performance evaluations to provide feedback and support employee development.
- Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
- Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Cosmetologist
Self employed
Savanna la mar
03.2014 - 01.2018
- Provided personalized haircuts and styling services to diverse clientele.
- Conducted skin analysis and recommended appropriate skincare treatments.
- Maintained cleanliness and organization of work area and tools.
Entertainer
Sandals
Negril
05.2013 - 11.2014
- Engaged guests through interactive performances and entertainment activities.
- Collaborated with team members to create themed events and activities.
- Performed in various shows, showcasing diverse talents and skills.
Education
Rusea’s High School
Lucea, JamaicaSkills
- Staff training
- Inventory management
- Health regulations
- Customer complaint resolution
- Performance evaluation
- Fast service delivery
- Effective communication
- Problem solving
- Attention to detail
- Leadership development
Languages
English
First Language
English
Advanced (C1)
C1
Timeline
Restaurant Supervisor
Beaches Negril
02.2018 - Current
Cosmetologist
Self employed
03.2014 - 01.2018
Entertainer
Sandals
05.2013 - 11.2014
Rusea’s High School