Cadine Ward
Customer Service Consultant
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Customer Service Consultant
Sutherland Global Services
Spur Tree Hill, Kingsland
11.2018 - Current
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Janitorial Worker
Mega Mart
Mandeville
09.2017 - 10.2018
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
No Degree - Food Preparation
Mandeville Craft Institute
1 Grove Road, Mandeville 05.2001 -
No Degree - English Language
Mile Gully High Evening Institute
Mile Gully, Manchester 05.2001 -
GED -
Mile Gully High School
Mile Gully, Manchester 09.1999 - 07.2004
No Degree - Mathematics, English
Mile Gully Primary School
Mile Gully, Manchester 05.2001 -
Skills
Resolving customer complaints Assisting employees with everyday issues
undefinedCertification
Commercial Food Preparation (Commis Chef) NCTVET, January-February 2018
Sewing, baking and interacting with people.
I consider myself as a person with gifted hands, hence I dabble in sewing during my days off and when I get the chance. I sew things such as pillows, curtains, sheet sets, bed skirting so forth and so on. When the time is available and the need arise I also part take in home baking for the family. I love meeting and interacting with people from all walks of life. As the song says 'whether yellow, black or white all are precious in my sight.'
Timeline
Customer Service Consultant
Sutherland Global Services
11.2018 - Current
Executive Security Management and Administration Ltd, July 2018
07-2018
Commercial Food Preparation (Commis Chef) NCTVET, January-February 2018
03-2018
Janitorial Worker
Mega Mart
09.2017 - 10.2018
Certificate of Basic Computer Literacy, Mile Gully Branch Library, January-March 2017
03-2017
No Degree - Food Preparation
Mandeville Craft Institute
05.2001 -
No Degree - English Language
Mile Gully High Evening Institute
05.2001 -
No Degree - Mathematics, English
Mile Gully Primary School
05.2001 -
GED -
Mile Gully High School
09.1999 - 07.2004
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