Brooke Cher Hall
Montego Bay,Jamaica
Summary
Hello, I'm Brooke Hall, with over 5 years of diverse sales experience. I've had the privilege of working on various projects in the United States and Canada, acquiring valuable insights and mastering the techniques necessary to excel in the field. As a professional, I pride myself on being a team player, adaptable, and skilled at multitasking.
Overview
5
5
years of professional experience
Work History
Membership Specialist
Legal Funding Journal
02.2024 - 06.2024
- Reach out to potential members, generate leads, conduct discovery calls, secure memberships, manage pipeline in Salesforce, and meet sales goals
- Skills: CRM, Saas, Google Workspace, B2B, Excel, customer support, telemarketing, virtual assistant
Appointment Setter
SalesHive
Denver, Colorado
12.2022 - 08.2023
- Conduct 400-500 cold calls using dial tools, book meetings for Account Executives, build rapport with prospects, handle objections, and relay qualified leads to client sales rep, complete weekly reports and provide feedback for campaign improvement
- Skills: Outbound B2B sales, cold calling, relationship building, time management, strong communication, objection handling, self motivated, and goal-oriented
Service Dispatcher/VA
Chassci Logistics
New York
08.2021 - 05.2022
- Coordinated truck driver schedules and delivery logistics for Chassci Logistics
- Managed client communications, generated invoices and delivery documents, and maintained transaction records
- Skills: Negotiation, multitasking, order tracking, cold calling, customer satisfaction, QuickBooks, and email management
Customer Care Coordinator
National Pen
Montego Bay, Jamaica
09.2020 - 07.2021
- Processed orders for custom imprinted products from US and Canadian distributor
- Managed customer communications, handled order entry in Oracle, and ensured timely updates on order status and returns
Customer Service Representative
03.2020 - 09.2020
- Addressed customer complaints, providing solutions and alternatives for resolution
Inbound Sales Representative
11.2019 - 03.2020
- Promoted and sold products to existing and prospective customers using effective sales techniques
- Skills: Order entry, customer support, multitasking, email management, resolving issues, sale, teamwork, phone etiquette, data entry, and business-to-business (B2B) communication
Education
Associate of Arts - Communication Studies
Undergrad College
01.2010
High School -
Westwood High School
01.2008
Skills
- Management Skills
- Negotiation
- Cold Calling
- Leadership
- Digital Marketing
- Lead Generation
Languages
English
Personal Information
Title: Account Executive
Timeline
Membership Specialist
Legal Funding Journal
02.2024 - 06.2024
Appointment Setter
SalesHive
12.2022 - 08.2023
Service Dispatcher/VA
Chassci Logistics
08.2021 - 05.2022
Customer Care Coordinator
National Pen
09.2020 - 07.2021
Customer Service Representative
03.2020 - 09.2020
Inbound Sales Representative
11.2019 - 03.2020
Associate of Arts - Communication Studies
Undergrad College
High School -
Westwood High School
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