Britany Cameron
Bartender And Server
Kingston, Jamaica
Summary
Experienced candidate well-versed in the hospitality industry, providing excellent customer service and maintaining professionalism. Proven track record of delivering exceptional service in busy bar and restaurant settings that has resulted in repeat customers and increased revenue for restaurants and bars. Highly adept at multitasking a variety of tasks such as taking orders, stocking supplies, and cashing out customers.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Bartender
Sanny K's Bar and Shop
Manchester
12.2021 - Current
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
- Completed POS transactions, returning currency, coin, and payment cards to patrons.
Brand Advocate
Sagility Limited
Kingston
05.2019 - 09.2021
- Utilized multiple software programs including Microsoft Office Suite and Salesforce CRM.
- Reviewed and substantiated spending account transactions and escalated queries to appropriate departments.
- Built strong relationships with customers through effective communication via phone calls or email support.
- Engaged with customers to provide feedback and insights into their experiences with the company.
Server
CJ's Restaurant
Spanish Town
01.2018 - 05.2019
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Cashier and Server
Portmore Bakery
Portmore
09.2016 - 12.2017
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Helped restock shelves when necessary to maintain an organized display area.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
Education
Associates of Arts -
09.2013 - 06.2015
Skills
Time Management Abilities
Customer Service Expertise and Excellent Communication
Food and Beverage Preparation
Menu and Order Memorization
Personal Information
- Gender: Female
- Nationality: Jamaican
Certification
Soft Skills Training Program
Timeline
Soft Skills Training Program
12-2023
Bartender - Sanny K's Bar and Shop
12.2021 - Current
Brand Advocate - Sagility Limited
05.2019 - 09.2021
Server - CJ's Restaurant
01.2018 - 05.2019
Cashier and Server - Portmore Bakery
09.2016 - 12.2017
The Queen's School - Associates of Arts,
09.2013 - 06.2015