Brian Campbell
Farm Heights, Montego Bay,St.James
Summary
I am a highly dedicated and detail-oriented professional with a strong commitment to accountability, professionalism, integrity, and transparency. I've proven my ability to enforce regulations while maintaining a fair and ethical approach in all duties, as I posses a high skill in processing and inspecting goods, managing documentation, and ensuring compliance. I am known for clear communication and a steadfast commitment to upholding the highest standards of service and responsibility.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Customer Service Representative
Knutsford Express
07.2021 - 04.2024
- Examined and prepared parcels for dispatch
- Warehouse management
- Prepared parcels for collection and collected payments
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for services and company information.
Education
Bachelor of Science - Shipping And Logistics
Caribbean Maritime University
Montego Bay 09.2019 - 11.2024
Skills
Customer service
Problem-solving
Active listening
Interpersonal
Adaptability and flexibility
Critical thinking
Conflict resolution
Problem resolution
Time management
Documentation control
Timeline
Customer Service Representative
Knutsford Express
07.2021 - 04.2024
Bachelor of Science - Shipping And Logistics
Caribbean Maritime University
09.2019 - 11.2024
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