Beyonce Williams
Kingston
Summary
My aim is to acquire optimum knowledge with the purpose of applying high level quality work and to perform at my utmost best. It is also imperative that my mannerism is within the companies guidelines hence my attitude will not deviate from what is expected of me. I am seeking a position at your esteemed company where I can utilize my skills and experience to contribute to a high performance team.
I have a proven track record of successfully coordinating and planning tasks to ensure efficient and timely completion. I am a professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Senior Account Associate
Sutherland Global Solutions
09.2023 - 05.2024
- Handled customer inquiries through phone, email, and live chat with professionalism and accuracy
- Streamlined internal communication for improved efficiency in account management processes.
- Managed multiple high-priority accounts simultaneously while maintaining exceptional attention to detail and timely followup.
Front of The House Attendant on J1 Program
Sheraton Hotel
05.2022 - 09.2022
- Front of the House Attendant on the J1 Program at Sheraton Hotel, I provided exceptional customer service to guests, ensuring their needs were met and exceeded
- I effectively communicated with guests to address any concerns or inquiries, demonstrating strong interpersonal skills
- Additionally, I followed safety rules and regulations to maintain a secure and comfortable environment for guests.
Accountant
Frame Art Jamaica
01.2021 - 04.2021
- As an Accountant at Frame Art Jamaica, I was responsible for managing financial records and transactions
- I utilized my strong analytical skills to ensure accurate bookkeeping and financial reporting
- Moreover, I collaborated with team members to develop and implement strategies to improve financial efficiency.
Education
Bachelor of Social Work - Social Work
University of The Commonwealth Caribbean
06.2027
High School Diploma -
The Queen's High School
07.2020
Skills
- Adaptability
- Customer Service
- Time Management
- Leadership
- Communication
- Computer Proficiency
- Microsoft Proficiency
- Excel Proficiency
Languages
English
Native language
English
Proficient
C2
References
Shernette Scott Dennie
Account Manager
(876) 225-0852
Paula Sue Ferguson
Attorney-at-Law
(876) 441-7496
Dwayne Falconer
Inspector of Police
(876) 317-7948
Timeline
Senior Account Associate
Sutherland Global Solutions
09.2023 - 05.2024
Front of The House Attendant on J1 Program
Sheraton Hotel
05.2022 - 09.2022
Accountant
Frame Art Jamaica
01.2021 - 04.2021
Bachelor of Social Work - Social Work
University of The Commonwealth Caribbean
High School Diploma -
The Queen's High School
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