Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Accomplishments
Timeline
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Benicia McFarlane

George Town,Cayman Islands

Summary

Senior Executive Assistant with extensive experience at NCB (Cayman) Ltd., specializing in project coordination and compliance. Demonstrated success in managing high-stakes communications and improving client relations. Skilled in financial administration and team collaboration, ensuring alignment with organizational objectives while upholding confidentiality and professionalism.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Executive Assistant

NCB (Cayman) Ltd.
03.2021 - Current
  • Company Overview: Private Banking
  • Provide high-level administrative support, including drafting correspondence, preparing presentations, and managing executive calendars.
  • Coordinate executive schedules and manage confidential communications.
  • Support the Transformation Office and maintain regulatory compliance.
  • Manage projects, ensuring alignment with organizational objectives and acting as a liaison for stakeholders.
  • Supervise the onboarding process for new hires and maintain employee records.
  • Assist in the preparation and management of the unit’s annual budget.
  • Private Banking

Senior Pension Administrator

MUFG Fund Administration
05.2017 - 02.2021
  • Led pension administration processes, fund allocations and ensuring compliance.
  • Managed COVID-19 fund redemptions and processed over $19m in client payments.
  • Led and trained junior pension administrators, maintaining high service standards.
  • Managed client account opening applications.
  • Prepared and presented special pension cases for board review and approval.

Pension Administrator & Assistant Coordinator

DMS (Silver Thatch Pensions – Saxon Administrations)
06.2009 - 07.2016
  • Managed pension client inquiries, prepared marketing packages, and conducted presentations.
  • Delivered expert pension administration and compliance support.
  • Managed pension refund applications.
  • Facilitated client application processing and compliance with national pension regulations.
  • Promoted from Junior Administrative Assistant (2006-2009)

Education

Bachelor of Science - Business Administration (Honors)

International College of The Cayman Islands
Cayman Islands
05-2025

Associate Degree - General Studies

International College of The Cayman Islands
Cayman Islands
02-2016

Skills

  • Business Administration
  • Executive Support
  • Anti-Money Laundering
  • Team Player
  • Written and Oral Communications
  • Customer Relations
  • Legal Documentation
  • Pension Management
  • Project Coordination
  • Event Management
  • Professional Ethics
  • Microsoft Office Suite
  • Team building
  • High-level confidentiality

Affiliations

  • Notary Public, Cayman Islands, 05/01/18
  • Member, Sigma Beta Delta International Honor Society for Business, Management & Administration

Certification

  • Chartered Institute of Legal Executives (CILEX) - Diploma in Vocational Paralegal Studies, Level 3,
  • Chartered Institute of Legal Executives (CILEX) - Level 2 Certificate for Legal Studies,
  • Certified Anti-Money Laundering Specialist (CAMS),
  • Alison Executive Assistant Skills Certification,
  • Anti-Money Laundering Certification, Edcomm Group Banker’s Academy,

References

Available upon request.

Accomplishments

  • 2023 Recipient of Scotiabank Scholarship

Timeline

Senior Executive Assistant

NCB (Cayman) Ltd.
03.2021 - Current

Senior Pension Administrator

MUFG Fund Administration
05.2017 - 02.2021

Pension Administrator & Assistant Coordinator

DMS (Silver Thatch Pensions – Saxon Administrations)
06.2009 - 07.2016

Bachelor of Science - Business Administration (Honors)

International College of The Cayman Islands

Associate Degree - General Studies

International College of The Cayman Islands

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Benicia McFarlane