Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayana Mcfarlane

Kingston,01

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Industrious Salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service, and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable, and experienced in setting up displays, restocking shelves, and providing knowledgeable assistance to in-store customers. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

2
2
years of professional experience

Work History

Salesperson

Warren Wood
Kingston, 109
11.2023 - 07.2025
  • Maintained accurate records of customer interactions and transactions.
  • Monitored inventory levels and placed orders as needed.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Collaborated with team members to develop effective sales plans.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Advised customers on the latest product features and benefits.
  • Provided personalized service to build relationships with customers.
  • Negotiated deals and handled complaints or objections.
  • Sparked social conversations with customers to offer a friendly experience. Atmosphere and a smooth shopping experience.
  • Developed key customer relationships to increase sales.
  • Counted cash, made change, and stored coupons to keep the cash register drawer organized and balanced.
  • Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Operated the register, handled cash, and processed credit card transactions.
  • Provided every customer with comprehensive assistance upon entering the store, through merchandise selection, and completion of purchases.
  • Identified customer needs by asking questions and advising on the best solutions.
  • Listened to customer needs to identify and recommend the best products and services.
  • Maximized sales by keeping areas tidy, fully stocked, and correctly priced.

Education

Nursing

Wilmots Academy
Dunrobin Plaza
11-2026

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Problem solving
  • Active listening
  • Sales presentations
  • Customer care
  • Staff training
  • Product and service knowledge
  • Contact follow-up

Timeline

Salesperson

Warren Wood
11.2023 - 07.2025

Nursing

Wilmots Academy
Ayana Mcfarlane