Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aulette Andries-Murray

Sheffield,Jamaica

Summary

Dynamic and dedicated professional with experience as a Teacher's Assistant with a solid foundation in Human Ecology and Hospitality Services. Adept at students assessments and classroom management. Skilled in assisting teachers with classroom functions, lesson planning, and individual and group instructions. Proven ability to enhance student learning through tailored instructional materials and effective communication, fostering a supportive environment that promotes academic success. Strong organizational skills ensure efficient classroom operations.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

Currie Bud Car Rental
03.2018 - 12.2024
  • Answering approximately 15 phone calls, emails, and enquiries regarding reservations daily.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. 100%
  • Providing information about vehicle availability, types, and pricing.
  • Responded to customer requests for products, services, and company information.
  • Accurately take and confirm reservations, including, dates, time, locations, and any special request.
  • Explaining rental terms and conditions, and any other applicable fees. 100%
  • Verifying driver's licenses, credit cards, and other required documentation.

Teacher's Assistant

Llandilo School of Special Education
06.2014 - 06.2014
  • Utilized technology in classroom to enhance student engagement and understanding.
  • Continually updated personal knowledge of subject matter expertise through research, reading journals, attending work shops or taking courses.
  • Participated in school events, such as open houses, parent-teacher conferences, and staff meetings.
  • Conducted engaging classroom activities to foster student learning.
  • Incorporated real-world examples into lessons to make content more relevant and engaging for students.
  • Implemented classroom management strategies to maintain order and discipline during class sessions.

Teacher's Assistant Intern

Bridge Port High School
01.2013 - 03.2013
  • Assisted lead teacher in developing class schedule and activities.
  • Set up technology equipment and assisted with technical issues in classroom.
  • Graded assignments and provided feedback to students on their performances.
  • Monitored student progress through regular assessments, using data to inform future instruction strategies effectively.
  • Promoted teamwork among students through group projects, fostering collaboration skills and peer-to-peer learning opportunities.
  • Maintained accurate records of students attendance, grades, and behavior reports.
  • Assisted teachers in creating lesson plans and developing instructional materials.
  • Helped struggling students with problem areas to build confidence.
  • Proctored exams and ensured test-taking procedures were followed by all students. 100%
  • Attended staff meetings and professional development workshops as required by school policies.

Education

B. Ed., Secondary Level - Human Ecology And Hospitality Services

The Mico University College
St. Andrew, Kingston, Jamaica
12.2014

Skills

Soft Skills

  • Collaboration
  • Time Management
  • Conflict Resolution
  • Creativity
  • Communication Skills

Hard Skills

  • Curriculum and Lesson Planning
  • Instructional Design
  • Assessment and Grading
  • Educational Technology Proficiency

Languages

English

Timeline

Customer Service Representative

Currie Bud Car Rental
03.2018 - 12.2024

Teacher's Assistant

Llandilo School of Special Education
06.2014 - 06.2014

Teacher's Assistant Intern

Bridge Port High School
01.2013 - 03.2013

B. Ed., Secondary Level - Human Ecology And Hospitality Services

The Mico University College

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Aulette Andries-Murray