Atallia Clarke
Clarendon,Jamaica
Summary
Motivated Customer Experience Agent with a strong focus on adaptability and teamwork. Skilled in resolving customer queries and producing detailed reports, contributing to improved service delivery and customer retention. Helpful Customer Experience Agent passionate about delivering exceptional customer service to promote loyal business. Pleasant demeanor and excellent problem-solving skills. Dedicated to researching and identifying complete and lasting solutions to customer problems.
Overview
1
1
year of professional experience
Work History
Customer Experience Agent
IBEX
Greater Portmore
09.2025 - 07.2026
- Created detailed reports on customer experience surveys.
- Provided excellent customer service by responding to inquiries in a timely and professional manner.
- Resolved customer queries and complaints in a timely manner.
Education
High School Diploma -
Old Harbour High School
Old Harbour, Jamaica01.2025
Skills
- Excellent communication
- Teamwork
- Reliability
- Adaptability
- Motivation
- Proficient in Microsoft Word
- Proficient in Excel
- Internet research
- Problem-solving
- Critical thinking
- Time management
- Organizational skills
- Communication skills
Accomplishments
- Successfully obtained High School Diploma with six CSEC passes
- Actively contributed to school leadership roles and community service initiatives
Hobbies and Interests
- Reading and personal development
- Volunteering and community involvement
- Learning new skills and exploring opportunities for growth
Clubs And Societies
- Key Club, Engaged in community service and volunteer initiatives.
- 4-H Club, Participated in agricultural projects and leadership programs.
- Prefect Body, Demonstrated leadership, discipline, and the ability to uphold school standards.
Timeline
Customer Experience Agent
IBEX
09.2025 - 07.2026
High School Diploma -
Old Harbour High School
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