Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Customer Care Representative
Digicel Jamaica LTD
11.2023 - Current
Assist with Jamaica technical support team intermittently
Customer Service Representative
Advantage Communications
10.2022 - 09.2023
Education
Pre university - Management of Business, Communication Studies
Pre university of the West Indies Mona
01.2018
High school -
Merl Grove High school
01.2017
Skills
Communication skills
Active listening
Customer service
Multitasking and organization
Technical troubleshooting
Problem-solving abilities
References
Yanique Bingling, Customer Care Team Lead, (876) 551-5683
Trishawna Peary, Customer Care Team Lead, (876) 481-3229
Kerene Baker, Supervisor, (876) 506-2591
Awards
Tico Certified
Timeline
Customer Care Representative
Digicel Jamaica LTD
11.2023 - Current
Customer Service Representative
Advantage Communications
10.2022 - 09.2023
Pre university - Management of Business, Communication Studies