An organized and creative professional with the ability to increase business opportunities through effective communication and a dedication to customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Analysis - Intern
Child Protection and Family Service Agency
01.2021 - Current
Update system database
Generate reports
File Documents
Client Service Representative
Fraser Fontaine and Kong Limited Insurance Broker
07.2019 - 08.2019
Collaborating with Account Executives to create and update marketing materials for sales presentations and client renewals
Maintaining regular contact with clients and Account Executives to provide updates, address concerns, and ensure satisfaction with services, thereby fostering long-term relationships
Assisting in preparing accurate and competitive insurance quotations for clients, tailored to their specific needs and preferences
Introducing new insurance products to the market and promoting them through regular visits and communication with intermediaries, aiming to expand the client base and increase sales
Education
Bachelor's of Arts Degree - Integrated Marketing Communication
UNIVERSITY OF THE WEST INDIES (MONA)
Greater Portmore, St. Catherine
11-2021
Skills
Thrives in fast paced environments
Able to work independently and within teams
Excellent communication skills
Good organization skills
Good time management skills
Self-motivated
Result-oriented
Knowledge of Microsoft Office Suite
Knowledge of social media management
Certification
Financial Service Commission License, Property, Motor, Liability, Marine, Pecuniary Loss & Accident