To obtain a position in a company that values innovation, creativity, and teamwork, where I can apply my expertise in Logistics and supply chain management to drive growth and achieve strategic objectives.
Overview
8
8
years of professional experience
Work History
Customs Broker Clerk for KFTL
A.E Parnell and Company ltd
01.2023 - Current
Data entry: accurately input shipment details into customs clearance software
Documentation: prepare and review customs documentation, such as commercial invoice, bills of lading and certificates of origin.
Classification: classify goods according to harmonized system (HS) codes for customs purposes.
Data calculations: calculate duties taxes and fees for import.
Compliance: ensure adherence to customs regulations, laws and procedures.
Reporting: generate reports for clients and management on customs clearance activities.
Knowledge: stay current with changes in customs regulations and procedures.
Communication: liaise with client’s customs officials and logistics providers.
Sales Representative
Sutherland Global
01.2020 - 01.2023
Customer service: Respond to customer customers inquiries. Resolve issues and provide product/service to existing customers.
Problem solving troubleshoot and resolve customer complaints and concerns.
Data entry: accurately update customer records, sales data.
Goal achievement: meet or exceed sales target customer satisfaction scores, and performance metrics.
Collaboration: work with internal teams (e.g., marketing, technical support) to resolve customer issues and identify sales performance metric
Tracking of packages and ensuring customer order arrive based on estimated time of Delivery.
Searching for and purchasing the best items that will satisfy customer demands.
Strong negotiation skills based on financial advising re collection of payment daily.
Sales representative
Billing and logistics coordinator
Increased sales revenue by identifying and targeting high-potential accounts.
Taylor Rental North Falmouth Boston
01.2018 - 01.2019
Prepare cargo for loading.
Ensure that the cargo is properly documented.
Warehouse Assistant
Logistics Coordinator
Internship
Maritime & Transport Services Ltd
11.2017 - 04.2018
Worked as a shipping Agent - Ensure each vessel provided with the right shipping documents and collect the required documents before operation takes place. Also copying of crew member identification and additional form of documents.
Warehousing Operation - Perform warehousing activities such as loading and unloading of containers and scanning with a barcode reader to ensure that all packages are registered in the Warehouse Management System. Also printing receipts and filing of receipt of goods.
Office Administration - The filing of bill of lading and other shipping documents used by the company. Also update databased with shipping information and Invoice.
Education
Bachelor of Science - Logistics & Supply Chain Management
Caribbean Maritime University
Palisades Park, CSO, Norman Manley Hwy, Kingston
07.2020
Associate of Science - Cruise shipping and tourism
Palisades Park, CSO, Norman Manley Hwy, Kingston
01.2018
High School -
Edwin Allen High School
5J3H+798, B4, Middlesex
01.2011
Skills
Ability to build and be a part of a team-oriented environment
Computer Skills (Proficient in Microsoft Office Suite, and other computer applications)