Arianna McIntosh

• Sorted and organized financial reports.
• Interacted with over 30 customers in-person per day to provide information, as well as service by processing transactions.

• Corresponded with guests both in person and over the phone about issues such as booking information, general information about the company.
• Manually drafted detailed synopsis of data to reflect information being showed on the company’s system.
• Edited and reviewed important information on the company’s system regarding booking information, as well as the company’s reservation book.
• Organized a fully cluttered filing cabinet, as well as filed new and important documents.

• Provided exceptional customer service to customers who were inquiring about their packages, wine delivery states, inventory, delivery date or general questions about the company.
• Occasionally performed outbound calls to customers who were having issues before being transferred.