Summary
Work History
Education
Skills
Interests
Qualification:
Timeline
CustomerServiceRepresentative

Anthony Thompson

Customer Service Representative
Cambridge

Summary

Dedicated customer service professional committed to delivering exceptional support and fostering strong client relationships. Skilled in problem-solving and multitasking, consistently creating positive customer experiences in diverse environments, both remote and in-person. Proven track record of enhancing customer satisfaction through effective communication and innovative solutions. Driven by empathy and a dedication to exceeding expectations and contributing to team success.

Work History

Customer Service

St. James Parish Library
  • 1 Month

Customer Service Agent

Conduent
  • 1 year 2 Month

Service Agent

Continuum
  • 11 months

Roadside assistance

Concentrix
  • 1 year

Education

Cornwall College
06.2019

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Rusea’s High School
12.2014

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St. Mary’s Preparatory
06.2014

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Sade Basic School
06.2008

No Degree - Architecture And Construction

Montego Bay Community College
05.2001 -

Skills

Client support

Interests

Watching Videos, Listening to music, Reading, Content Creation, Tech Enthusiast, Puzzle Solving, Online Learning, Graphic Design

Qualification:

  • CXC Grades
  • English Language II
  • Mathematics III
  • Information Technology II
  • Technical Drawing III
  • Integrated Science III
  • Industrial Technology Building III
  • Industrial Technology Mechanical III

Timeline

No Degree - Architecture And Construction

Montego Bay Community College
05.2001 -

Customer Service

St. James Parish Library

Customer Service Agent

Conduent

Service Agent

Continuum

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Rusea’s High School

undefined

St. Mary’s Preparatory

undefined

Sade Basic School

Roadside assistance

Concentrix

Cornwall College
Anthony ThompsonCustomer Service Representative