Anthony McKenzie
Spanish Town,14
Summary
With extensive (9 years) experience in driving operational efficiency, team leadership, and performance enhancement at Welada Transportation Services, I have consistently excelled in technical problem-solving and strategic leadership. My ability to adapt to dynamic environments, combined with exceptional communication skills, has significantly improved service quality—resulting in a marked increase in on-time arrivals and higher contract retention rates. As an expert in defensive driving, I prioritize safety while fostering strong, lasting customer relationships. My unwavering commitment to excellence has been instrumental in ensuring both customer satisfaction and operational success.
Overview
12
12
years of professional experience
Work History
Bus Driver Dispatcher & Supervisor
Welada Transportation Services
06.2016 - Current
- Supervised workers and managed shifts, ensuring all tasks were completed efficiently and according to safety guidelines and company policy.
- Provided technical advice and recommended solutions to improve productivity and service quality.
- Trained and coordinated training for team members to ensure smooth operations and skill enhancement.
- Dispatched bus drivers, monitored routes, and ensured timely service delivery.
- Performed scheduled maintenance services to ensure equipment and vehicles were operational.
- Analyzed operational data and prepared detailed reports for management review.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management and the maintenance team.
Charter Bus Driver
Jamaica Transportation Service
01.2013 - 05.2016
- Contributed to team cohesion by collaborating closely with fellow drivers, sharing tips for navigating difficult routes or addressing common challenges faced on the job.
- Demonstrated adaptability by adjusting routes as needed due to road closures or construction detours.
- Collaborated with dispatchers for timely pickups, drop-offs, and communication of any delays or issues.
- Supported company growth by promoting services at industry events and networking functions when needed.
- Ensured passenger safety with thorough pre-trip inspections and adherence to traffic laws.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Increased on-time arrivals through efficient route planning and time management skills.
Education
Course Certificate - Food Preparation
Social Development Commission
Kingston, Jamaica06-2004
No Degree - Basic Mechanics
Edith Dalton James High School
Kingston, Jamaica07-2001
High School Diploma -
Donald Quarrie Comprehensive High School
Kingston, Jamaica06-1998
Skills
- Site Supervision & Team Management
- Defensive driving techniques
- Map reading proficiency
- Technical Problem-Solving
- Data Analysis & Reporting
- Scheduling & Dispatching
- Inventory Management
- Maintenance & Safety Protocols
- Strong Oral Communication
- Flexibility & Adaptability
- Dependable & Reliable
- Route planning expertise
- Team building
- Customer relationships
- Leadership & Supervision
- Judgment & Rise assessment
Timeline
Bus Driver Dispatcher & Supervisor
Welada Transportation Services
06.2016 - Current
Charter Bus Driver
Jamaica Transportation Service
01.2013 - 05.2016
Course Certificate - Food Preparation
Social Development Commission
No Degree - Basic Mechanics
Edith Dalton James High School
High School Diploma -
Donald Quarrie Comprehensive High School
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