To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Security Trainer
MAC X Security Services
03.2024 - Current
Mentored new hires, resulting in stronger staff development and increased productivity.
Facilitated virtual, in-person and blended learning sessions.
Developed and executed performance management programs to increase employee engagement and productivity.
Analyzed and evaluated training effectiveness and program outcomes.
Provided coaching and mentoring to employees.
Developed job-specific competencies and performance standards.
Trained and mentored new personnel hired to fulfill various roles.
Body Guard
Private
09.2023 - 03.2024
Detected, investigated and reported hazardous workplace incidents and issues.
Participated in loss prevention and safety programs.
Testified at legal and court proceedings on behalf of company.
Researched and archived general liability incidents via CCTV.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Wrote detailed reports of all security breaches and investigations.
Responded quickly to emergency situations to assess and deflect issues.
Examined doors, windows and gates to verify security.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Operations Manager
Eagle Swift Security Services Limited
05.2023 - 08.2023
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Increased profit by streamlining operations.
Analyzed and reported on key performance metrics to senior management.
Developed and maintained relationships with external vendors and suppliers.
Supervised operations staff and kept employees compliant with company policies and procedures.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Reported issues to higher management with great detail.
Security Officer
The Security Centre Limited
10.2014 - 11.2022
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Reported suspicious activities and persons to law enforcement.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Police Corporal
Ministry of National Security
04.1995 - 12.2013
Verified and authenticated validity and admissibility of evidence and preserved its integrity for court hearings while testifying under oath in administrative hearings and criminal court cases.
Streamlined productivity by performing candidate background checks, conducting training sessions and evaluating performance.
Strengthened traceability by developing systems for criminal prosecutorial case logs, crime reports, investigations, suspect records and operational agendas.
Diminished criminal complaints, affidavits and search warrant errors by initiating new tactics.
Inspected and assessed weapons and vehicles on regular basis to detect maintenance needs.
Enhanced productivity by conducting candidate background checks, training new hires and evaluating performances.
Managed employee scheduling and evaluations and handled general budget development.
Completed background investigations and arrests for violations of various laws.
Inspected police officers for appearance.
Supervised crime prevention activities.
Confirmed validity and admissibility of evidence and preserved its integrity at all times while testifying under oath in administrative hearings and criminal court cases.
Education
Certificate - Special Education
Aspire Therapeutic
Grand Cayman
08.2022
Diploma - Human Resource Management
MIND
Mandeville, Manchester
07.2002
Certificate - Police Laws And Procedures
National Police College of Jamaica
Twickenham Park, Spanish Town
11.1995
Certificate - Agricultural Science (Double Award)
Vere Technical High
Hayes, Clarendon
06.1992
Skills
Materials Preparation
Curriculum Planning
Course Development
Student Engagement
Online Instruction
Interpersonal Communication
Group and individual instruction
Remote Learning
First Aid
Training Needs Analysis
New Hire Training
Creative Problem-Solving
Planning and coordination
Critical thinking
Supervisory Management
Investigations
Report Writing
Timeline
Security Trainer
MAC X Security Services
03.2024 - Current
Body Guard
Private
09.2023 - 03.2024
Operations Manager
Eagle Swift Security Services Limited
05.2023 - 08.2023
Security Officer
The Security Centre Limited
10.2014 - 11.2022
Police Corporal
Ministry of National Security
04.1995 - 12.2013
Certificate - Special Education
Aspire Therapeutic
Diploma - Human Resource Management
MIND
Certificate - Police Laws And Procedures
National Police College of Jamaica
Certificate - Agricultural Science (Double Award)
Vere Technical High
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