Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anthony  Dwyer

Anthony Dwyer

Montego Bay,St.James

Summary

Dynamic Sales Agent with proven expertise at Centerfield, adept at leveraging CRM software to enhance customer relationships and drive sales growth. Recognized for exceptional customer service and adaptability, successfully expanded client base through strategic prospecting and effective upselling, resulting in increased client satisfaction and loyalty.

Overview

5
5
years of professional experience

Work History

Sales Agent

Centerfield
Montego Bay
06.2018 - 12.2022
  • Developed product knowledge to effectively communicate features and benefits to clients.
  • Managed customer inquiries, providing timely and accurate information on services.
  • Assisted in identifying client needs and recommending appropriate solutions.
  • Collaborated with team members to enhance service delivery and customer satisfaction.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Assisted call-in customers with questions and orders.

Education

No Degree - Graphic Design

Kenitworth Heart Academy
Sandy Bay Hanover

Auto Mechanic - Auto Mechanic

St.james High School
Montego Bay
07.2006

Skills

  • Customer assistance
  • Call control
  • Adaptability to change
  • Sales strategies
  • CRM software usage
  • Upselling strategies
  • Customer service
  • Customer relationship building
  • Sales expertise

Languages

English
Advanced (C1)

Timeline

Sales Agent

Centerfield
06.2018 - 12.2022

No Degree - Graphic Design

Kenitworth Heart Academy

Auto Mechanic - Auto Mechanic

St.james High School
Anthony Dwyer