Winston Dehaney
Dundee District ,Westmoreland
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and a customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
10
10
years of professional experience
Work History
Technical Support Agent
Teleperformance
- Current
- Troubleshoot Internet issues and creating ticket, coding etc, Email assistant, Remote Support, Chat Assistant
Tech Blogger
Technology itches
05.2018 - Current
- Post updates on gadgets, gaming and Computer tips and upgrades, Writing topics and articles
Level (2) Computer Technician
Northwest TVET Institutes, Kenilworth Campus
- 02.2016
- Servicing and Repairing, Installing software application, Operating a Word processing application and Customer Services, Software Troubleshooting
Technology phone Technician
Black River Phone Doctor Store
03.2014 - 06.2014
- Flashing, rebooting, Recovery, Unlocking, System upgrading
Education
Free Code Camp
Computer Installation And Repair Technology
Northwest TVET Institute, Kenilworth Campus
Kenilworth Campus, Sandy Bay Village, Jamaica08.2017
School of Excellent
St James High School
Caribbean Examination Council (CXC)
Northwest Council On Technical, Vocational Education And Training (NCTVET)
Freecodecamp.org
Solo Learn
Teleperformance
Solo Learn
06.2018
Skills
- HTML developer
- Photo, Movie Creator, and Software installment
- Customer service skills
- Computer Programming skills and HTML designer
- Proficiency in using Microsoft Word, Excel, and PowerPoint
Websites
References
Available upon request
Timeline
Tech Blogger
Technology itches
05.2018 - Current
Technology phone Technician
Black River Phone Doctor Store
03.2014 - 06.2014
Technical Support Agent
Teleperformance
- Current
Level (2) Computer Technician
Northwest TVET Institutes, Kenilworth Campus
- 02.2016
Free Code Camp
Computer Installation And Repair Technology
Northwest TVET Institute, Kenilworth Campus
School of Excellent
St James High School
Caribbean Examination Council (CXC)
Northwest Council On Technical, Vocational Education And Training (NCTVET)
Freecodecamp.org
Solo Learn
Teleperformance
Solo Learn
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