Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ANNETTE NELSON

Portmore, St. Catherine

Summary

Conscientious and compassionate human resources professional with a drive for helping employers recruit, develop and retain qualified candidates. Proven success in improving operations and solving problems. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Manager, Human Resources

NEPA
11.2014 - 10.2024
  • Talent Acquisition & Staffing – devise hiring and recruitment strategies to recruit Administrative, Technical, Project, and Ancillary staff and Interns for a 300+ employee Government of Jamaica Agency
  • Administer the Agency’s Lunch Subsidy Programme
  • Administer the annual Corporate Wellness Programme which has seen a continuous increase in staff participation in health and wellness initiatives, and team-building activities over a 5-year period up to 2024
  • Oversee the Development and Implementation of the Annual Training & Development Plan with an increase annually since 2016 in the number of staff trained, and approximately 81 % of priority training achieved during the financial year 2023-2024
  • Managed Staff Engagement & Communication Initiatives and recommends the revision of Employee Reward and Recognition Programmes for increased staff morale. Improvement in attendance by staff to HR training sessions held twice annually on HR Policies and Procedures topics both face to face and by Zoom
  • Oversees the implementation of the annual Performance Management & Appraisal System
  • Manage the Attendance Management and Leave Administration Process
  • Oversee the Pension Administration Process
  • Oversee the Implementation of the MYHR+ HR and Payroll Software System and facilitate the monthly upload of data for payroll and reporting purposes
  • Facilitates Employee Relations & Assistance initiatives
  • Contribute to the Agency's strategic goals and objectives by developing and monitoring the HR Branch's Annual Operational Plan, Procurement Plan and Budget and Prepare Quarterly reports of specific HR Business Strategies and Annual Targets
  • Ensure Compliance with GOJ Labour Laws and Regulations and prepare and submit Annual Returns to the Integrity Commission
  • Facilitates the conduct of annual audits by Internal and External Auditors. Commendation by the Office of the Services Commission (OSC) Auditors in 2023 for implementation of the HR Functional areas recommended for improvement in the Audits conducted in 2016-2020 and 2020-2022
  • Provide HR Support for the continuous improvement of the ISO-Quality Management Systems and OSH Regulations
  • Oversee the management of the Branch’s personnel and administrative digital and manual records

Executive Assistant to NEPA’s CEOs

NEPA
01.2008 - 01.2014
  • Provide senior administrative support to the CEO and strategically managing, coordinating and executing the functions of the Office
  • Supervisory management of administrative staff assigned to the Unit
  • Prepares the Unit’s Operational Plan, Procurement Plan and Budget as per the requirements under the Agency’s Annual Strategic Action Plan
  • Support the Agency’s recruitment process by participating on interview panels for the recruitment of administrative staff

Operations Officer

Management Institute For National Development
07.2007 - 09.2007
  • Provided excellent maintenance of the Institute's facilities and grounds and promptly serviced the requests for use of the training room and catering facilities.
  • Determined business service requirements for managers and staff.
  • Supervised the mail dispatch system and nine ancillary staff including the Bearer, and Office Attendants.

Senior Administrative Assistant/Project Officer

NCB
05.1996 - 05.2007
  • Strategically execute HR Functions, which include formulating staff budget, annual business plan and compiledd monthly manpower statistics
  • Edited and proofread copies and press releases
  • Expertly coordinated logistics for Bank events, including seminars, meetings and trade shows.
  • Coached and supervised junior staff on administrative procedures, company policies, and performance standards.

Education

Diploma - Human Resources Management

University of The Commonwealth Caribbean

Diploma - Management Studies

Jamaican Institute of Management

Certification of Participation -

GOJ HR Training Programmes

GSS Train the Trainer Certification -

HEART Trust/Global Services Sector
01.2023

MSc. - Human Resource Development

University of The West Indies

BSc. - Administrative Management

University of Technology

Skills

  • Talent Management
  • Employee Life Cycle Management
  • Staff Engagement & Communication
  • Performance Management
  • Projects and Events Management
  • Employee Relations
  • HRIS Management
  • Problem Solving
  • Career Development
  • Benefits Administration
  • Leadership Coaching
  • Payroll Coordination
  • Employee Onboarding
  • Training and Mentoring
  • Records Management

Certification

Certified Administrative Professional (CAP)

Business Etiquette & Protocol

Timeline

Manager, Human Resources

NEPA
11.2014 - 10.2024

Executive Assistant to NEPA’s CEOs

NEPA
01.2008 - 01.2014

Operations Officer

Management Institute For National Development
07.2007 - 09.2007

Senior Administrative Assistant/Project Officer

NCB
05.1996 - 05.2007

Diploma - Human Resources Management

University of The Commonwealth Caribbean

Diploma - Management Studies

Jamaican Institute of Management

Certification of Participation -

GOJ HR Training Programmes

GSS Train the Trainer Certification -

HEART Trust/Global Services Sector

MSc. - Human Resource Development

University of The West Indies

BSc. - Administrative Management

University of Technology

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