Summary
Overview
Work History
Education
Skills
Certification
References
Activities
Timeline
Generic

Annenika Brown

Kingston

Summary


Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Human Capital Management Clerk

The National Housing Trust
11.2017 - Current

Assists in the preparation of standard correspondence/memoranda as directed, to include but not limited to the following.

Staff movements and separation (e.g

Acting assignments, job rotation, transfers, secondments, promotions, termination, etc.)


Establishes and maintains an efficient filling system which facilitates the security, easy access and retrieval of documents.

Maintains and updates employee files, and relevant databases as required.


Assists in updating the MyHR+ System with relevant staff information, as necessary;

Assists in responding to and providing appropriate resolution to employees' queries and complaints referred to the Manager's office


Customer Service Attendant

Umax Service Station (Rubis Liguanea)
01.2005 - 03.2018
  • Cashing
  • Merchandising
  • Assisting the customer
  • Stocktaking
  • Assisting the supervisor with a shift

Education

Certificate - Confidentiality in Human Resource Management

Human Resource Management Association of Jamaica
39 Hope Road, Kingston 10
09-2024

Diploma - Customer Service

HEART/NSTA Trust
03.2019

Diploma - Administrative Assistant

HEART/NSTA Trust
11.2017

Skills

    Telephone Etiquette

    Customer Satisfaction

  • Microsoft Word and Computer Skills

    Administrative Task

    Document/ Database Management

Certification

  • Microsoft PowerPoint Post Training Evaluation, National Housing Trust, 05/01/20
  • Time & Stress Management Developmental Session, National Housing Trust, 02/01/20

References

  • Captain Ewan Oliver, Rubies Liguanea, 138 Old Hope Road, Kingston, Kgn, 6, 876-977-3258/876-977-7014
  • Mrs. Romoy Lemard, Facilitator, Heart Trust NTA, Leap Centre, 115-117-Duke Street, Kingston, rlemard2@gmail.com

Activities

Volunteering

Timeline

Human Capital Management Clerk

The National Housing Trust
11.2017 - Current

Customer Service Attendant

Umax Service Station (Rubis Liguanea)
01.2005 - 03.2018
  • Microsoft PowerPoint Post Training Evaluation, National Housing Trust, 05/01/20
  • Time & Stress Management Developmental Session, National Housing Trust, 02/01/20

Certificate - Confidentiality in Human Resource Management

Human Resource Management Association of Jamaica

Diploma - Customer Service

HEART/NSTA Trust

Diploma - Administrative Assistant

HEART/NSTA Trust
Annenika Brown