Annastecia Johnson
St. Andrew,Kingston
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Independent Business Owner
Self Employed Services
01.2018 - 01.2024
- Mitigated potential risks through the implementation of robust contingency plans safeguarding the company''s interests in times of uncertainty.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Fostered a culture of innovation within the company by encouraging team members to share ideas openly for ongoing growth potential.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Property Manager
02.2008 - 01.2017
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Kept properties in compliance with local, state and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Generated leads for sales and rental properties through cold calls and referrals.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
Education
MBA - Business Administration And Management
International Business Management Institute
Berlin, Germany06.2028
Skills
- Records Organization and Management
- Staff training/development
- Database Maintenance
- Payroll Administration
- Budget Management
- Employee reviews
- Employee Development
- Special Promotions Planning
- Finance and Accounting Oversight
- Advertising Campaign Development
- Financial Planning
- Performance Improvements
- Staff hiring
- Staff Scheduling
- Cost Control
- Policy and procedure implementation
- Business Growth
- Change Management
- Opportunity Identification
- Human resources administration
- E-commerce management
- Logistics
- Product Development
- Client Account Management
- Business marketing
- New business launch
- Inventory Tracking and Management
- Recruitment
- Delegating Work
- Operations Management
- Teamwork and Collaboration
- Management Team Building
- Social Media Marketing
- Direct Sales
- Revenue Forecasting
- Customer Relations
Accomplishments
- Collaborated with team of 15 in the development of DirectTV.
- Documented and resolved product defect which led to up-sold.
- Resolved product issue through consumer testing.
- Achieved team collaboration by introducing Microsoft for PowerPoint tasks.
- Supervised team of 15 staff members.
- Achieved 120 through effectively helping with 60.
- Achieved 50 by completing 100 with accuracy and efficiency.
Certification
- Sole Trader License - 2023
- Certified Human Resource Manager, Innovative Fashions - 2012
Healthy Lifestyle Coordinator
I'm apart of a team of physicians who has revolutionized the healthcare industry by implementing lifestyle changes to suit individuals who desires to take an healthier approach to improve their spiritual growth. As a Healthy Lifestyle Coordinator I manage, organize and implement tailored programs to fit the challenges a person faces with their immune system with nathropathic therapies to prevent and reverse diseases.
Languages
American English, Jamaican
Native language
Spanish
Beginner
A1
Timeline
Independent Business Owner
Self Employed Services
01.2018 - 01.2024
Property Manager
02.2008 - 01.2017
MBA - Business Administration And Management
International Business Management Institute
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