Anna-kay trail
Summary
Experienced and customer-focused Restaurant Server with 3 years of experience providing exceptional dining service in fast-paced and high-volume establishments. Skilled in taking accurate orders, upselling menu items and ensuring guest satisfaction through attentive service. Adept at working efficiently under pressure while maintaining a friendly and professional demeanor.
Overview
5
5
years of professional experience
Work History
SERVER
EXIT 21
06.2022 - 03.2023
- Maintained full product knowledge of menu and specials.
- Recorded food and drink orders and served customers' requests to the highest standards.
- Collaborated with the kitchen team
HOUSEKEEPER
MELIA BRACO VILLAGE HOTEL
06.2021 - 03.2022
- Provided exceptional cleaning services for 10+ guest rooms daily, ensuring high standards of cleanliness.
- Manage guest requests in a timely and efficient manner.
- Ensure all cleaning equipment is maintained and stored away safely when not in use.
- Following a daily schedule of cleaning activities; including sweeping, mopping, dusting, bed spreading, polishing and vacuuming.
- Stock and replenished bathroom supplies, ensuring guest had all necessary amenities.
SERVER
Chung’s Catering Service Limited
12.2017 - 05.2021
- Performed buffet Attendant duties
- Attend formal events for Chung’s’ Catering Service Limited team and with the team’s assistance we serve over 50 guests.
- Performed Supervisor duties by ensuring that each team member completes their given tasks.
Education
CSEC - Mathematics
Distinction College
09.2021
CSEC - Language Arts and Drama
Ascot High School
06.2017
Skills
- Impressive Time Management
- Sales & Upselling
- Customer Service Oriented
- Adaptable
- Problem Resolution
- Proficient in Microsoft Word, Microsoft Excel, PowerPoint
- Excellent Team Player
References
Catering Manager, chungscatering@hotmail.com, 876-815-1755, Chungs Catering Services Limited, Additional references available upon Request
Timeline
SERVER
EXIT 21
06.2022 - 03.2023
HOUSEKEEPER
MELIA BRACO VILLAGE HOTEL
06.2021 - 03.2022
SERVER
Chung’s Catering Service Limited
12.2017 - 05.2021
CSEC - Language Arts and Drama
Ascot High School
CSEC - Mathematics
Distinction College
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