A dedicated, highly motivated and customer-centric professional with 8+ years of experience and a proven track record of delivering exceptional customer experiences. Adept at handling inquiries, resolving issues efficiently, and providing real-time solutions with professionalism and empathy. Strong communicator with the ability to manage high-volume interactions while maintaining accuracy, patience, and a customer-first mindset. Skilled in troubleshooting, technical support, and conflict resolution, ensuring customer satisfaction and retention. Proficient in CRM systems with a keen eye for detail and a commitment to continuous improvement. Dedicated to upholding company values and exceeding service expectations in a fast-paced environment.