ANNA-KAY DOWIE
Duhaney Park,Jamaica
Summary
Quality Assurance professional with a strong track record of enhancing operational efficiency and food safety in food and OTC pharmaceutical sectors. Proven ability to implement ISO 9001:2015 and FSSC 22000 systems, establishing effective quality controls and driving process improvements across production lifecycles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance Officer
Dairy Industries Jamaica Limited
02.2020 - Current
- Enforced quality standards to achieve timely project completion and adherence to specifications.
- Evaluated production areas for cleanliness and GMP compliance to uphold safety and quality standards.
- Created and updated quality testing documentation to ensure compliance and consistency.
- Interpreted test results and identified trends for actionable insights.
- Oversaw raw material grading across the production lifecycle, supporting cost reduction.
- Supported internal audits and assessments.
- Completed data capture forms, equipment logs and inventory records.
Quality Assurance Officer
Grace Food Processors Canning
01.2018 - 01.2020
- Conducted quality control testing on raw materials, in-process and finished products.
- Investigated atypical results through designed studies to identify root causes and implement corrective actions.
- Maintained, calibrated, and troubleshot laboratory equipment to uphold operational efficiency and compliance with standards.
- Prepared solutions and reagents for laboratory testing, ensuring accuracy and reliability of test results.
- Performed routine testing of raw materials and samples.
- Sourced chemicals and laboratory supplies from various vendors.
Quality Control Officer
P.A. Benjamin Manufacturing Company Limited
05.2015 - 08.2017
- Coordinated ISO 9001 implementation, achieving ISO 9001:2015 certification.
- Supported ISO 9001:2018 implementation.
- Executed internal audits, identifying areas for improvement and communicating findings to stakeholders.
- Oversaw laboratory reagents and maintained accurate documentation to ensure compliance.
- Conducted chemical analysis on processed samples, ensuring quality standards were met.
- Prepared and analyzed samples using HPLC.
- Managed change initiatives within teams.
Education
Bachelor of Science - Food Chemistry and Chemistry
UWI, Mona
01-2011
Skills
- Quality control testing
- Compliance oversight
- Compliance testing
- Audit coordination
- Risk management
- Process improvement
- Process refinement
- Document management
- Technical writing
- Strategic planning
- Analytical skills
Certification
- FSSC 22000 Certification - Debbie Newslow & Associates Inc.
- Better Process Control (Full Certification) - UWI Mona
- HPLC Certification - Analogic Solutions
- HACCP Certification - Bureau of Standards Jamaica
- USDA Preventative Controls for Human Food for Qualified Individuals - USDA
- Food Product Formulation - Bureau of Standards Jamaica
- Sensory Evaluation - Bureau of Standards Jamaica
- Good Manufacturing Practices - Bureau of Standards Jamaica
- Problem Solving and Process Control for Business Managers - Bureau of Standards Jamaica
- Assured Certificate of USCAS for Pharmacy Technician - City & Guilds
- Supervisory Development - GraceKennedy Group
- First Aid Adult Cardiopulmonary Resuscitation - Jamaica Red Cross
Timeline
Quality Assurance Officer
Dairy Industries Jamaica Limited
02.2020 - Current
Quality Assurance Officer
Grace Food Processors Canning
01.2018 - 01.2020
Quality Control Officer
P.A. Benjamin Manufacturing Company Limited
05.2015 - 08.2017
Bachelor of Science - Food Chemistry and Chemistry
UWI, Mona