Ann-Marie E. Feaster
122 Summer Vale Drive, Columbia ,SC
Summary
Reliable, dedicated and result-driven professional with over 15 years in customer service, hospitality and service-related fields, ready to add value and provide quality to achieve company goals. I seek to enhance my professional development and personal goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Excavation Laborer
Primoris Construction Services PSC
Port Arthur, TX
11.2023 - 12.2024
- Maintained cleanliness and organization of job sites and equipment.
- Utilized two-way radios and hand signals to coordinate communication between equipment operators.
- Cleaned or prepared construction sites to eliminate hazards and assisted the team with Job Safety Analysis (JSA).
- Collected materials coming in onsite, e.g. Sand, stone, and dirt.
- Performed physical activities requiring heavy lifting, walking and standing for long periods.
- Monitor hydration onsite.
Excavation Laborer
Zachry Constructions
Belle Chasse, LA
02.2023 - 11.2023
- Followed safety protocols to maintain a secure work environment.
- Follow company and OSHA safety guidelines for work site operations to minimize worker risk.
- Stop work order (SWO) for unsafe work, according to the condition, to protect oneself and others onsite.
- Protect all wildlife on-site, and report to Environmental.
- Hydration control onsite.
- Controlled traffic of equipment and pedestrians in and around work zones.
Team Leader, Cook
Golden Chick
Pasadena, TX
11.2019 - 01.2023
- Mentored junior staff in best practices, safety, and sanitation to meet restaurant goals and customer satisfaction.
- Cooked all products according to established procedures.
- Offered training and support to keep team members motivated and working toward objectives.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Housekeeper
L'auberge Casino Resort
Lake Charles, Louisiana
09.2017 - 02.2018
- Cleaned guest rooms to maintain high standards of cleanliness and guest satisfaction.
- Replenished supplies and amenities in guest rooms and public areas regularly.
- Inspected cleaning equipment for proper functionality and reported any maintenance issues promptly.
- Collaborated with team members to ensure efficient cleaning operations throughout the resort.
- Adhered to safety protocols while handling cleaning chemicals and equipment daily.
- Organized storage areas for cleaning supplies, ensuring easy access and inventory control.
- Communicated effectively with guests & Front Desk to address their needs or concerns regarding housekeeping services.
- Interacted pleasantly with guests & staff when performing daily duties and maintained guest confidentiality.
Housekeeper
Azul Sensatori, Negril
Negril , Jamaica
06.2013 - 09.2017
- Cleaned guest rooms to maintain high standards of cleanliness and guest satisfaction.
- Adhered to safety protocols while handling cleaning chemicals and equipment daily.
- Assisted in training new staff on cleaning techniques and resort standards.
- Communicated effectively with guests to address their needs or concerns regarding housekeeping services.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Reported any maintenance issues or damage to supervisors immediately.
Crew Member
Burger King Negril, Jamaica
Negril , Jamaica
09.2003 - 09.2017
- Prepared food items according to safety and quality standards in a fast-paced environment.
- Operated kitchen equipment, ensuring proper use and adherence to maintenance schedules.
- Collaborated with team members to streamline order processing and enhance efficiency.
- Trained new crew members on operational procedures and customer service techniques.
- Maintained cleanliness of workstations and dining areas following health regulations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided exceptional customer service during peak hours and maintained a positive atmosphere.
Allied Health Care Assistant (Intern)
Savanna- La- Mar Infirmary and Bethesda Nursing Home
Savann-La-Mar, Jamaica
07.2011 - 08.2011
- Assisted patients with daily living activities and personal hygiene tasks.
- Applied basic First Aid and Cardiopulmonary Resuscitation.
- Prepared beds and equipment for use by healthcare professionals.
- Provided care for a dying person, supported persons with disabilities, and identified signs and symptoms of possible abuse.
- Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
- Maintained cleanliness and organization of patient rooms and common areas.
- Assess skin status, condition, and implement preventative and corrective measures.
Education
Caribbean Examinations Council (CXC) - Human and Social Biology
Horizon Evening Institute
Savanna-La-Mar, Jamaica 01-2009
Level 1 And 2 - Garment Construction - Garment Construction
HEART/NSTA Trust
Petersfield Campus (Jamaica)01-2000
Some College (No Degree) - Allied Health Care
Montego Bay Community College
Montego Bay, Jamaica (Frome Campus)Skills
- Effective communication
- Team collaboration
- Problem solving
- Customer service
- Inventory control
- Time management
- Worksite organization
- Training staff
Certification
- Garment construction
- Food safety
- Guest services
- Housekeeping
References
References available upon request.
Timeline
Excavation Laborer
Primoris Construction Services PSC
11.2023 - 12.2024
Excavation Laborer
Zachry Constructions
02.2023 - 11.2023
Team Leader, Cook
Golden Chick
11.2019 - 01.2023
Housekeeper
L'auberge Casino Resort
09.2017 - 02.2018
Housekeeper
Azul Sensatori, Negril
06.2013 - 09.2017
Allied Health Care Assistant (Intern)
Savanna- La- Mar Infirmary and Bethesda Nursing Home
07.2011 - 08.2011
Crew Member
Burger King Negril, Jamaica
09.2003 - 09.2017
Caribbean Examinations Council (CXC) - Human and Social Biology
Horizon Evening Institute
Level 1 And 2 - Garment Construction - Garment Construction
HEART/NSTA Trust
Some College (No Degree) - Allied Health Care
Montego Bay Community College
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