Andrene Kennedy
Kingston,Jamaica
Summary
Detail-oriented Administrative Assistant with a proven track record in organizing and managing daily operations. Expertise includes document coordination, correspondence handling, and delivery management. Strong oral and written communication skills enhance team collaboration and relationship-building. Committed to fostering efficient office environments to support organizational goals.
Overview
7
7
years of professional experience
Work History
Remote Administrative Assistant
FIRM1040
01.2022 - Current
- Schedule and managed client appointments using Vicita for efficient operations.
- Facilitated document signatures and invoicing using Canopy, supporting seamless client interaction.
- Developed a client-tracking spreadsheet.
- Enhanced client communication via phone, email, and web chat to maintain strong client relationships.
- Managed service delivery for over 500 clients, ensuring consistent operational efficiency.
- Drafted, reviewed, and sent returns for client approval through ProSeries.
- Handled high volumes of calls with professionalism, ensuring effective customer service delivery.
- Managed client correspondence and internal communications with professionalism
Office Administrative Assistant
South East Regional Health Authority
Kingston , Jamaica
07.2019 - 07.2020
- Optimized message categorization to support seamless workflow.
- Managed record-keeping systems.
- Executed effective control of office supplies.
- Designed and optimized travel schedules.
- Delivered exceptional support to clients.
- Facilitated event planning through effective calendar management.
- Prepare communications, such as memos, emails, and other correspondence.
- Operating office equipment, including printers, copiers, and fax machines.
- Compiling and maintaining records of office business transactions.
- Supported office administration with record management, and clerical tasks for operational efficiency.
Human Resources Administrative Assistant
Sutherland
Kingston , Jamaica
03.2018 - 03.2019
- Prepared new employee files and structured current employee files for accurate, reliable records.
- Assisted with recruiting, background checks, and reference checks.
- Ensured confidential management of precise filing systems.
- Organized documentation for recruitment and onboarding procedures.
- Supported managers with ad hoc administration and queries.
- Maintained strict confidentiality of digital and physical records.
- Collaborated with team members to achieve target results.
Education
High School Diploma -
Holy Trinity High School
Kingston, 012013
Skills
- Administrative tasks
- Communication skills
- Customer service
- Bookkeeping
- Microsoft Office Suite
- Task prioritization
- Spreadsheet development
- Records management systems
Interests
- Entrepreneurship
- Network Marketing
- Learning Languages
- Volunteer Service
- Graphic Design
- Audio Video
Certification
- Proofreading
- Customer service
- Financial Accounting
- Payroll Accounting
- Business Finance
- Business Administration
- Executive Assistant skills
- Social Media Strategy
- Legal Office Administration
- Payroll Computation and Bookkeeping.
- Fundamentals of Data Analysis in Excel
Additional Information
Proficient in the following skills:
- RingCentral
- ProSeries
- Microsoft Excel
- Mostad Marketing
- Canopy
- Birdseye
- Thumbtack
- DocuSign
- Vcita
Languages
English
First Language
Spanish
Elementary (A2)
A2
Timeline
Remote Administrative Assistant
FIRM1040
01.2022 - Current
Office Administrative Assistant
South East Regional Health Authority
07.2019 - 07.2020
Human Resources Administrative Assistant
Sutherland
03.2018 - 03.2019
High School Diploma -
Holy Trinity High School
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