AMBROSE FOWLER
4 Cymanthia Avenue
Summary
Dynamic operations professional with a proven track record in optimizing processes and driving efficiency across diverse environments. Expertise in team collaboration, strategic planning, and delivering measurable results establishes a strong foundation for success. Highly adaptable to changing needs while effectively leading cross-functional teams to achieve project goals. Recognized for excellence in project management, process improvement, and resource allocation, consistently enhancing operational performance and fostering a culture of continuous improvement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Manager
Instashipja
02.2022 - Current
- Streamlined operational workflows to enhance efficiency and reduce processing times.
- Implemented process improvements resulting in increased productivity across multiple departments.
- Led cross-functional teams to achieve strategic objectives while maintaining service excellence.
- Developed and executed training programs for staff, fostering skill enhancement and team cohesion.
- Established quality control measures that improved compliance with safety and operational standards.
Accountant
Goblin Hill Hotels Limited
05.2019 - 01.2022
- Maintains accounting controls by preparing and recommending policies and procedures.
- Maintained the integrity of financial records by ensuring all transactions were properly documented and filed.
- Prepares special financial reports by collecting, analyzing, and summarizing account information and trends
- Prepared financial statements and reports for management review.
- Analyzed account discrepancies and resolved issues efficiently.
- Implemented process improvements to optimize financial operations.
- Conducted monthly reconciliations of general ledger accounts.
Accounting Clerk
Institute of International Recognized Qualification
01.2018 - 01.2019
- Managed daily financial transactions and reconciled discrepancies in accounts.
- Implemented effective financial controls to minimize errors, safeguarding company assets and reducing risk exposure.
- Enhanced financial accuracy by reconciling and maintaining general ledger accounts on a monthly basis.
- Secured cost savings by negotiating vendor contracts for better pricing on products and services utilized by the company.
- Performed variance analyses between actuals and forecasts to identify areas for improvement in financial planning efforts.
Clerical Officer /Inventory Officer (Contractual)
Urban Development Corporation
01.2017 - 01.2018
- Analyses data from suppliers/contractor
- Verifying storeroom and service requisitions for accuracy
- Ensure requested items are carefully logged and issued
- Receival of deliveries
- Liaises with Accounts department re preparation of inventory
- Maintain inventory system using Peach tree
- Submission of fortnightly and monthly reports
Inventory controller/Sales
Cal’s Manufacturing Limited
01.2014 - 01.2017
- Identifying discrepancies, preparing, and maintaining records of all inventory
- Preparation of inventory reports for management, update database to ensure stocks are satisfactory
- Respond to enquiries regarding inventories and sales, monitor and evaluate stocks incoming and outgoing
- Perform physical count of inventory, and reconciles actual stock count to computer generated reports
Collection officer/Loans officer
S&C Financial Limited
01.2012 - 01.2014
- Evaluate loan applications and documentation by confirming credit worthiness
- Prepare reports and correspondence relative to collections, status of accounts and payment records
- Generating contracts and payment schedules, managing accounts that are in arrears
- Processing clients and responding to unclear matters
- Managing matters of confidential nature
Customer Service representative
Rapid True Value
01.2008 - 01.2011
- Prepare quotation for potential and existing customers
- Handing inbound and outbound calls, data entry of customer information
- Designing kitchen samples base on the measurement given by the customers
- Sending and receiving both fax and email
Education
Bachelor’s Degree - Finance and Management
Portmore Community College
St. Catherine04-2022
Certificates - Management Courses
University of The West Indies Open Campus
St. Andrew01.2017
Diploma - Customer Service
HEART Trust/NTA Garmex Academy
St. Andrew01.2014
Caribbean Examinations Council -
Hutton Educational Unit
St. Andrew01.2006
High School Diploma -
St George’s College
St. Andrew01.2005
Skills
- Effective negotiation strategies
- Project coordination
- Strategic analysis
- Proficient time management
- Proficient in verbal and written communication
- Consistent professionalism
- Critical thinking abilities
- Proficient in Microsoft Office applications
Certification
- National Vocational Qualification of Jamaica (NVQJ) Diploma Customer Service Supervisory
- University of the West Indies Open Campus Management Courses Certificates Managerial Accounting Supervisory Management Project Management
- National Vocational Qualification of Jamaica (NVQJ) Certificates Data Operations Level 2 Customer Service Level 2
Timeline
Operations Manager
Instashipja
02.2022 - Current
Accountant
Goblin Hill Hotels Limited
05.2019 - 01.2022
Accounting Clerk
Institute of International Recognized Qualification
01.2018 - 01.2019
Clerical Officer /Inventory Officer (Contractual)
Urban Development Corporation
01.2017 - 01.2018
Inventory controller/Sales
Cal’s Manufacturing Limited
01.2014 - 01.2017
Collection officer/Loans officer
S&C Financial Limited
01.2012 - 01.2014
Customer Service representative
Rapid True Value
01.2008 - 01.2011
Bachelor’s Degree - Finance and Management
Portmore Community College
Certificates - Management Courses
University of The West Indies Open Campus
Diploma - Customer Service
HEART Trust/NTA Garmex Academy
Caribbean Examinations Council -
Hutton Educational Unit
High School Diploma -
St George’s College
References
- O’Neil, Bryan, Production Manager, (876) 968-6672, (876) 446-0231, AMG Packaging & Paper Company Limited, 10 Retirement Crescent, Kingston, 5
- Tamara Brown, Managing Director, (876)824-8201, (876) 358-7888, Cnap Financial Loan Limited, 51 Slipe Road, Kingston
- Dwayne Doyley, Managing Director, (876) 672-2725, (876) 343-9564, Instashipja,63 Fairfield Boulevard, St. Catherine
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