Amanda Hewitt
Portmore
Summary
Dynamic chemist with proven expertise at Edgechem in optimizing chemical processes and enhancing product quality. Skilled in hazardous materials response and conflict resolution, I fostered a safe laboratory environment while ensuring compliance with regulations. Known for effective communication and attention to detail, I consistently improved operational efficiency and team productivity.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
8
8
years of professional experience
Work History
Chemist
Edgechem
01.2017 - 12.2017
- Developed laboratory testing programs and data analysis while adhering to SOPs, ECOs, batch records and work instructions.
- Enhanced product quality by developing and optimizing chemical processes and procedures.
- Coordinated and performed analytical tests to comply with established standards and specifications.
- Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.
- Assisted with collecting, identifying and packaging hazardous and non-hazardous waste products to comply with Resource Conservation and Recovery Act regulations.
- Repaired, calibrated and safely operated laboratory equipment to reduce costly instrument downtime.
- Maintained organized, safe and efficient laboratory environment to minimize accidents and prevent cross contamination.
Security Officer
VXI Jamaica Ltd
04.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Supervisor/ Cashier
Fedurative Pharmaceuticals
02.2018 - 03.2022
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Assisted customers by answering questions and fulfilling requests.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
Education
Certificate - License Practical Nurse
Garmex
Kingston 08.2008
Graduate Certificate - Business Administration And Management
Bridgeport High
Portmore 08.2007
Skills
- Conflict resolution
- Customer service
- Inventory management
- Team building
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Detail-oriented
- Relationship building and management
- FLUENT IN LANGUAGE
- Hazardous materials response
- Work ethic
- Reliability
- Punctuality
Timeline
Security Officer
VXI Jamaica Ltd
04.2024 - Current
Supervisor/ Cashier
Fedurative Pharmaceuticals
02.2018 - 03.2022
Chemist
Edgechem
01.2017 - 12.2017
Certificate - License Practical Nurse
Garmex
Graduate Certificate - Business Administration And Management
Bridgeport High
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