Allan Thomas
Deeside P.O, Trelawny
Summary
Dedicated professional with extensive experience in hospitality, including roles at Hilton Head Island Omni Resorts and Half Moon Resort Hotel. Proven ability in customer service and attention to detail, enhancing guest satisfaction. Skilled in chemical handling and maintaining cleanliness, consistently contributing to a welcoming atmosphere and efficient operations.
Overview
21
21
years of professional experience
Work History
Houseman
Hilton Head Island Omni Resorts
02.2016 - 11.2023
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
Housekeeper
Half Moon Resort Hotel
03.2005 - 01.2016
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
Customer Attendant
Super Plus Food Sore
06.2002 - 01.2005
- Boosted company reputation through exceptional customer service and problem resolution skills.
- Provided personalized attention to each client, creating a welcoming atmosphere that encouraged repeat business.
- Trained new employees on company policies and procedures, contributing to a well-prepared workforce.
Education
Housekeeping Certificate -
Ebony Park, Clarendon
Ebony Park Heart Academy08-2000
High School Diploma -
James Hill, Clarendon
Claude McKay High School06-1999
Skills
- Housekeeping
- Vacuuming and sweeping
- Cross-functional skills
- Maintenance awareness
- Heavy lifting
- Trash collection and disposal
- Customer service-focused
- Attention to details
- Chemical handling
- Multitasking and organization
Timeline
Houseman
Hilton Head Island Omni Resorts
02.2016 - 11.2023
Housekeeper
Half Moon Resort Hotel
03.2005 - 01.2016
Customer Attendant
Super Plus Food Sore
06.2002 - 01.2005
Housekeeping Certificate -
Ebony Park, Clarendon
High School Diploma -
James Hill, Clarendon
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