Aliyah Campbell
Customer Service Representative
Labyrinth Road, Gayle,St. Mary
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
Work History
Customer Service Cashier
Stacy Stewart
Spanish Town, St. Catherine
02.2022 - 08.2023
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Counted money in drawers at beginning and end of each shift.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
- Performed cash, card and check transactions to complete customer purchases.
Education
English Language And Literature
Spanish Town High
Corner Of Young And Ellis Streets, Spanish Town 09.2014 - 06.2018
Mathematics City And Guide
Spanish Town High
Corner Of Young And Ellis Streets, Spanish Town 09.2014 - 06.2018
Skills
Drawer management
Financial shortage analysis
Product and service sales
Payment collection
Cash drawer management
Cash Handling
Till counting
Customer assistance
Product restocking
Cleaning and sanitizing
Basic math skills
Timeline
Customer Service Cashier
Stacy Stewart
02.2022 - 08.2023
English Language And Literature
Spanish Town High
09.2014 - 06.2018
Mathematics City And Guide
Spanish Town High
09.2014 - 06.2018