Alicia Aiken Dr.

Professional with proven expertise in coordinating and delivering impactful training programs. Known for fostering strong team collaboration and adapting to changing needs to ensure optimal outcomes. Possesses skills in curriculum development, instructional design, and performance analysis. Reliable and results-driven, consistently enhancing organizational effectiveness through targeted training initiatives.

Significant Accomplishments 2020/2021:

· Conducted a research titled “VAULES INFUSION” the intent of this research was to find out how many employees are aware of the organization’s values ? Are employees living these said values? The data was shared with the Management team and served as a part of the wider HR employee engagement initiative at Petrojam Limited.

• Elected Public Relations Liaison Officer- Delaware State University- (Graduate Students Association-GSA, 2022-2023)

• Elected Treasurer – Junior World Learning & Activity Center, PTA 2021/22

· Elected Vice-President- Junior World Learning & Actiivity Center, PTA 2022/2023

• Elected – President – Brompton West Apartment Strata

• Part-time Lecturer at Caribbean Maritime University – Course: Academic Writing- 2020

• I have recently completed my Ed.d in Educational Leadership from Delaware State University

• Throughout my programme at Delaware State University I have been successful in ALL my courses with a GPA 3.86

• Conducted a Qualitative Research titled” Loyalty that what they Speak” This paper investigates the level of loyalty the Informal Commercial Importers (ICI’s) have toward the national carrier of Jamaica; Air Jamaica. If we are to understand customers’ commitment, we must have a solid understanding of the nature of commitment present in the relationship. With the focus on aggressive marketing in the airline industry, it is fundamental for any airline to establish what their customer’s are thinking and what its customer’s level of loyalty is.

• Conducted a Hermeneutical Phenomenological study titled: “THE IMPACT OF SOCIO-CULTURAL BACKGROUND ON THE ACADEMIC WRITING PERFORMANCE OF JAMAICAN UNIVERSITY STUDENTS DURING THEIR TRANSITION PERIOD FROM HIGH SCHOOL” The purpose of this study is to investigate the challenges students face in academic writing as well as explore the possible causes of their writing challenges which could be based on their socio-cultural background.

•  Caribbean Centre for Organization Development Excellence ,CARICODE- 2024 Conference Committee- 2023-2024  Public Relations Liaison Officer- Delaware State University Graduate Students Association – 2021-2022  Past President-Organizational Development: Caribbean Organization Development Network (CODN)2018-2019  Vice President - Petrojam’s Community Outreach Committee- April 2011- 2017  Conference Committee Member – HRMAJ -Human Resource Management Ass. of Jamaica-2016-2019

Virtual Presenter at the 8th World Conference on Further Education in Cambridge United Kingdom, held from December 12-14,2024; Title of Presentation : “THE IMPACT OF SOCIO-CULTURAL BACKGROUND ON THE ACADEMIC WRITING PERFORMANCE OF JAMAICAN UNIVERSITY STUDENTS DURING THEIR TRANSITION PERIOD FROM HIGH SCHOOL”

Guest Speaker: Petrojam PEP Awards Scholarship Ceremony