Alexiea Reid
Kingston,11
Summary
Proactive Administrative Assistant with experience supporting senior leadership in a government organization Skilled in executive support, workflow management, procurement, and quality control coordination. Experienced in research, report preparation, and record management, with technical proficiency in administrative systems and project management tools such as Jira. Recognized for ensuring operational efficiency, maintaining confidentiality, and providing seamless support to Directors and cross-functional teams.
Overview
3
3
years of professional experience
Work History
Administrative Assistant – Information Systems and Technology Department
Firearm Licensing Authority
07.2025 - Current
- Provide direct executive-level administrative support to the Director of the Department, managing calendars, official engagements, and confidential correspondence.
- Collaborate with the Quality Control Unit to ensure compliance with operational standards and timely completion of departmental deliverables.
- Utilize Jira to monitor workflow, track assignments, and support the department’s project management processes.
- Assist in the preparation of strategic, operational, procurement, and cash flow plans.
- Coordinate meetings, workshops, training sessions, and official departmental functions, ensuring accurate documentation of minutes and follow-up actions.
- Conduct research, compile data, and prepare monthly, quarterly, and annual reports as well as presentations for senior management.
- Manage procurement activities including requisition of goods and services, inventory management, and maintaining adequate office supplies.
- Maintain electronic and hardcopy filing systems, ensuring adherence to government standards for records management.
- Handle stakeholder inquiries, correspondence, and provide accurate responses while maintaining confidentiality.
Document Processor
Sagicor Group Jamaica Limited
01.2024 - 07.2025
- Provided essential administrative support by systematically collecting, sorting, preparing, and indexing documents for seamless processing and retrieval.
- Coordinated file retrievals from offsite storage based on departmental needs, ensuring timely access to requested documents.
- Created monthly reports using Excel to reflect completed tasks and document activities.
- Monitored adherence to records and document procedures in alignment with quality standards.
Registry Clerk
Fraser Fontaine and Kong Insurance Brokers Limited
09.2022 - 08.2023
- Ensured the organization and dissemination of critical company information to guarantee accessibility and clarity for employees and clients.
- Maintained filing systems and processed various administrative documents.
- Served as a receptionist for one hour daily, screening and directing calls, and greeting visitors professionally.
- Prepared weekly reports and maintained records of completed administrative tasks.
Education
Bachelor of Business Administration - Human Resource Management, International Business
University Of Technology Jamaica
08.2025
Completed 3 Unit 1 CAPE subjects and 1 CSEC subject - Biology, Sociology, Communication Studies, History
Pre-University School
08.2022
English A, Caribbean History, Information Technology, Social Studies, Religious Education, English B, Mathematics, Biology
CONVENT OF MERCY ACADEMY “ALPHA”
07.2021
Skills
- Executive & Director-Level Support
- Quality Control Collaboration
- Office & Records Management
- Procurement & Inventory Management
- Records management
- Report & Document Preparation
- Research & Data Analysis
- Stakeholder Communication
- Workflow Monitoring (Jira, MS Office Suite)
Timeline
Administrative Assistant – Information Systems and Technology Department
Firearm Licensing Authority
07.2025 - Current
Document Processor
Sagicor Group Jamaica Limited
01.2024 - 07.2025
Registry Clerk
Fraser Fontaine and Kong Insurance Brokers Limited
09.2022 - 08.2023
Bachelor of Business Administration - Human Resource Management, International Business
University Of Technology Jamaica
Completed 3 Unit 1 CAPE subjects and 1 CSEC subject - Biology, Sociology, Communication Studies, History
Pre-University School
English A, Caribbean History, Information Technology, Social Studies, Religious Education, English B, Mathematics, Biology
CONVENT OF MERCY ACADEMY “ALPHA”
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