Summary
Overview
Work History
Education
Skills
References
Exams And Certifications
Timeline
Generic

Alexander Cousins

Kingston,01

Summary

Results-driven young professional with experience in sales, warehousing, customer care, and business execution. Proven ability to drive sales growth, manage operations, and deliver exceptional customer service. Skilled in building strong relationships, managing multiple priorities, and achieving business objectives. Seeking to leverage my diverse experience to contribute to a dynamic organization.

Overview

7
7
years of professional experience

Work History

Assistant Managing and Co-Partner

GAC Imports
Kingston, St. Andrew
06.2022 - Current
  • Drive strategic direction and operational efficiency, fostering key partnerships to enhance import operations, and sales strategies. Ensure clients access cutting-edge farming technology and machinery, propelling business growth and innovation.

Customer Care Representative – Sales

Sutherland
Kingston
01.2021 - 01.2022

- Resolved customer complaints in a professional and courteous manner.
- Utilized product knowledge to address customer questions.

- Provided timely and effective solutions to customer issues.
- Demonstrated strong communication and interpersonal skills.

Customer Care Representative – Tech Support

ITEL BPO
New Kingston
01.2021 - 12.2021
  • Resolving technical issues to ensure a seamless user experience.
  • Provided timely and effective solutions to customer issues
  • Meeting and exceeding sales targets, - product knowledge and demonstrations.

Warehouse Associate

Cari-Med
Kingston
01.2018 - 12.2020
  • Ensured efficient and accurate management of inventory and order fulfillment.
  • Responsibilities included receiving, inspecting, and storing incoming shipments, as well as picking, packing, and preparing orders for shipment.
  • Receiving, storing, and tracking inventory, conducting cycle counts, and stock audits, and maintaining accurate inventory records.

Education

Caribbean Maritime University
01.2018

Maths Unlimited
01.2016

Jamaica College
01.2015

Skills

  • Customer Service
  • Warehousing / Logistics
  • Marketing
  • Sales
  • Business Execution

References

  • Najay McLean, Marketing Officer, 1876-426-6153, mcleannajay@gmail.com
  • Janice Chin, Team Coordinator / Manager, 1876-488-0956, chinjanices@gmail.com

Exams And Certifications

  • English Language (Grade III)
  • Social Studies (Grade II)
  • Principles of Business (Grade II)
  • Mathematics (Grade III)
  • Integrated Science (Grade III)
  • City and Guilds Mathematics Stage 3 (Grade I)
  • City and Guilds English Stage 3 (Grade I)

Timeline

Assistant Managing and Co-Partner

GAC Imports
06.2022 - Current

Customer Care Representative – Sales

Sutherland
01.2021 - 01.2022

Customer Care Representative – Tech Support

ITEL BPO
01.2021 - 12.2021

Warehouse Associate

Cari-Med
01.2018 - 12.2020

Caribbean Maritime University

Maths Unlimited

Jamaica College
Alexander Cousins